Narrative:

During pushback from gate X at the air carrier ZZZ flight center, the tug driver began to turn the aircraft before it was clear of the passenger loading bridge. The aircraft contacted the loading bridge causing a 4-5 ft cut in the skin below and behind the captain's window. The 2L door was used during boarding and the passenger loading bridge had been backed away from the aircraft as far as it would go. When the passenger loading bridge first became visible to the cockpit crew it appeared close to the aircraft. It took me a second or so to realize the aircraft was moving toward the front edge of the bridge instead of parallel to it. Before it could react, I heard the aircraft contact the bridge and immediately told the tug driver to stop. Contributing factors were that it was dark, raining, and early in the morning. There was considerable congestion on the ramp and a hard turn of the nose to captain's left was required to move the aircraft to the cleared location (taxiway M). By the time the cockpit crew saw the passenger loading bridge it was too late. If air carrier operations continues to push the aircraft from this gate to taxiway M with the tail to the northwest, a spotter under the passenger loading bridge is a must.

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Original NASA ASRS Text

Title: A B757-200 ON PUSHBACK FROM A CONGESTED RAMP STRUCK THE PARKED JETWAY INCURRING A 4-5 FT SKIN CUT BELOW THE CAPT'S WINDOW.

Narrative: DURING PUSHBACK FROM GATE X AT THE ACR ZZZ FLT CTR, THE TUG DRIVER BEGAN TO TURN THE ACFT BEFORE IT WAS CLR OF THE PAX LOADING BRIDGE. THE ACFT CONTACTED THE LOADING BRIDGE CAUSING A 4-5 FT CUT IN THE SKIN BELOW AND BEHIND THE CAPT'S WINDOW. THE 2L DOOR WAS USED DURING BOARDING AND THE PAX LOADING BRIDGE HAD BEEN BACKED AWAY FROM THE ACFT AS FAR AS IT WOULD GO. WHEN THE PAX LOADING BRIDGE FIRST BECAME VISIBLE TO THE COCKPIT CREW IT APPEARED CLOSE TO THE ACFT. IT TOOK ME A SECOND OR SO TO REALIZE THE ACFT WAS MOVING TOWARD THE FRONT EDGE OF THE BRIDGE INSTEAD OF PARALLEL TO IT. BEFORE IT COULD REACT, I HEARD THE ACFT CONTACT THE BRIDGE AND IMMEDIATELY TOLD THE TUG DRIVER TO STOP. CONTRIBUTING FACTORS WERE THAT IT WAS DARK, RAINING, AND EARLY IN THE MORNING. THERE WAS CONSIDERABLE CONGESTION ON THE RAMP AND A HARD TURN OF THE NOSE TO CAPT'S L WAS REQUIRED TO MOVE THE ACFT TO THE CLRED LOCATION (TXWY M). BY THE TIME THE COCKPIT CREW SAW THE PAX LOADING BRIDGE IT WAS TOO LATE. IF ACR OPS CONTINUES TO PUSH THE ACFT FROM THIS GATE TO TXWY M WITH THE TAIL TO THE NW, A SPOTTER UNDER THE PAX LOADING BRIDGE IS A MUST.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.