Narrative:

On jasen arrival east of jasen, approach control inquired why we were turning east from jasen. We informed him we were flying the STAR as published. He seemed to think that we should have continued north from jasen, which appears no where on the STAR. We had not received, nor acknowledged, any such heading out of jasen intersection. The controller immediately turned us to the north, so I checked our TCASII. There were no TA or RA aircraft in the vicinity. We continued for a normal visual approach to iad. The controller may have thought he gave us the heading because he did that frequently, but he neglected to issue us any such clearance, so he was surprised when we followed the jasen STAR. I believe controller workload was a factor.

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Original NASA ASRS Text

Title: IAD CTLR CHALLENGES CL65 FLC WHEN A TURN IS NOT OBSERVED, WHICH IS DISPUTED BY THE FLC.

Narrative: ON JASEN ARR E OF JASEN, APCH CTL INQUIRED WHY WE WERE TURNING E FROM JASEN. WE INFORMED HIM WE WERE FLYING THE STAR AS PUBLISHED. HE SEEMED TO THINK THAT WE SHOULD HAVE CONTINUED N FROM JASEN, WHICH APPEARS NO WHERE ON THE STAR. WE HAD NOT RECEIVED, NOR ACKNOWLEDGED, ANY SUCH HDG OUT OF JASEN INTXN. THE CTLR IMMEDIATELY TURNED US TO THE N, SO I CHKED OUR TCASII. THERE WERE NO TA OR RA ACFT IN THE VICINITY. WE CONTINUED FOR A NORMAL VISUAL APCH TO IAD. THE CTLR MAY HAVE THOUGHT HE GAVE US THE HDG BECAUSE HE DID THAT FREQUENTLY, BUT HE NEGLECTED TO ISSUE US ANY SUCH CLRNC, SO HE WAS SURPRISED WHEN WE FOLLOWED THE JASEN STAR. I BELIEVE CTLR WORKLOAD WAS A FACTOR.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.