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B767 passenger became trapped in the lavatory when the door was not able to be opened.
| Attributes | |
| ACN | 527637 |
| Time | |
| Date | 200110 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| ASRS Report | 527637 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | aircraft equipment problem : less severe other anomaly other |
| Independent Detector | other other : 3-4 |
| Resolutory Action | none taken : anomaly accepted other |
| Consequence | other other other |
| Supplementary | |
| Problem Areas | Aircraft |
| Primary Problem | Aircraft |
Narrative:
Passenger inadvertently locked in lavatory. Landed with passenger in lavatory. Passenger was using lavatory. When a screw backed out consequently jamming the lock opening mechanism. The flight attendant worked on opening the door for approximately 25 mins with no success in opening the door. After landing, it took ZZZ maintenance about 20 mins to get the door open. They had to pry the door open with a large screwdriver. The door was damaged extensively. Recommendation: for security replace cockpit door with the lavatory door because a perpetrator could not possibly get into the lavatory.
Original NASA ASRS Text
Title: B767 PAX BECAME TRAPPED IN THE LAVATORY WHEN THE DOOR WAS NOT ABLE TO BE OPENED.
Narrative: PAX INADVERTENTLY LOCKED IN LAVATORY. LANDED WITH PAX IN LAVATORY. PAX WAS USING LAVATORY. WHEN A SCREW BACKED OUT CONSEQUENTLY JAMMING THE LOCK OPENING MECHANISM. THE FLT ATTENDANT WORKED ON OPENING THE DOOR FOR APPROX 25 MINS WITH NO SUCCESS IN OPENING THE DOOR. AFTER LNDG, IT TOOK ZZZ MAINT ABOUT 20 MINS TO GET THE DOOR OPEN. THEY HAD TO PRY THE DOOR OPEN WITH A LARGE SCREWDRIVER. THE DOOR WAS DAMAGED EXTENSIVELY. RECOMMENDATION: FOR SECURITY REPLACE COCKPIT DOOR WITH THE LAVATORY DOOR BECAUSE A PERPETRATOR COULD NOT POSSIBLY GET INTO THE LAVATORY.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.