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A flight attendant report on the removal of an ill mannered passenger by police when the emt team had been asked for at dfw, tx.
| Attributes | |
| ACN | 526936 |
| Time | |
| Date | 200110 |
| Day | Tue |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : dfw.airport |
| State Reference | TX |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zme.artcc artcc : zma.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B727-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | descent other ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| Experience | flight attendant time airline total : 1 flight attendant time total : 5 flight attendant time type : 10 |
| ASRS Report | 526936 |
| Person 2 | |
| Function | observation : passenger |
| Events | |
| Anomaly | cabin event : passenger misconduct other anomaly other |
| Independent Detector | other other : cab 1 |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Passenger Human Performance Company Cabin Crew Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
A female passenger became agitated and hostile. I was able to calm her enough to keep her seated for landing, but she was not stable enough to leave. I asked for emt's. I got police, who handcuffed her and led her away. I don't know what they did with her, but I felt she needed medical evaluation, not police force.
Original NASA ASRS Text
Title: A FLT ATTENDANT RPT ON THE REMOVAL OF AN ILL MANNERED PAX BY POLICE WHEN THE EMT TEAM HAD BEEN ASKED FOR AT DFW, TX.
Narrative: A FEMALE PAX BECAME AGITATED AND HOSTILE. I WAS ABLE TO CALM HER ENOUGH TO KEEP HER SEATED FOR LNDG, BUT SHE WAS NOT STABLE ENOUGH TO LEAVE. I ASKED FOR EMT'S. I GOT POLICE, WHO HANDCUFFED HER AND LED HER AWAY. I DON'T KNOW WHAT THEY DID WITH HER, BUT I FELT SHE NEEDED MEDICAL EVALUATION, NOT POLICE FORCE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.