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A B757-200 on pushback rolled forward striking and injuring a customer service representative directing the pushback operation.
| Attributes | |
| ACN | 525477 |
| Time | |
| Date | 200109 |
| Day | Sun |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Weather Elements | other |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zbw.artcc |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : pushback |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| ASRS Report | 525477 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : instrument pilot : multi engine |
| Experience | flight time last 90 days : 141 flight time total : 5000 flight time type : 956 |
| ASRS Report | 525476 |
| Events | |
| Anomaly | ground encounters other non adherence : company policies non adherence : published procedure |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Company |
| Primary Problem | Company |
Narrative:
Flight 2 hours late out of ZZZ. Pushback with no headphone. Last hand signal seen to start engines, customer service representative that was directing pushback went under nose, felt aircraft moving forward and put on parking brake. Tug driver signals a problem, shut down engine. Evidently customer service representative's leg stuck under nose gear. Coordinated with ground to push aircraft back. Customer service representative taken to hospital, no fracture. Personnel on hand signals. Nighttime, wands used.
Original NASA ASRS Text
Title: A B757-200 ON PUSHBACK ROLLED FORWARD STRIKING AND INJURING A CUSTOMER SVC REPRESENTATIVE DIRECTING THE PUSHBACK OP.
Narrative: FLT 2 HRS LATE OUT OF ZZZ. PUSHBACK WITH NO HEADPHONE. LAST HAND SIGNAL SEEN TO START ENGS, CUSTOMER SVC REPRESENTATIVE THAT WAS DIRECTING PUSHBACK WENT UNDER NOSE, FELT ACFT MOVING FORWARD AND PUT ON PARKING BRAKE. TUG DRIVER SIGNALS A PROB, SHUT DOWN ENG. EVIDENTLY CUSTOMER SVC REPRESENTATIVE'S LEG STUCK UNDER NOSE GEAR. COORDINATED WITH GND TO PUSH ACFT BACK. CUSTOMER SVC REPRESENTATIVE TAKEN TO HOSPITAL, NO FRACTURE. PERSONNEL ON HAND SIGNALS. NIGHTTIME, WANDS USED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.