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B737 flight attendant used an 'express affiliate' flight attendant to satisfy the minimum required crew to board the passenger.
| Attributes | |
| ACN | 524738 |
| Time | |
| Date | 200109 |
| Day | Sat |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : ewr.airport |
| State Reference | NJ |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 235 flight time total : 18000 flight time type : 8000 |
| ASRS Report | 524738 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | non adherence : company policies non adherence : far non adherence : published procedure other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | other |
| Consequence | other |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Company |
| Primary Problem | Cabin Crew Human Performance |
Narrative:
The lead flight attendant started boarding the flight without the proper number of qualified flight attendants on board. During these extremely difficult times of the past week, coupled with the mass confusion of matching fly crewas with flts, my lead flight attendant used a commuter flight attendant to help start boarding our flight. She did this without my knowledge and approval. When I was told this was a commuter flight attendant I informed her that she couldn't use her to board an air carrier flight. Her reply was she didn't know. As we were stopping the boarding our missing flight attendant showed up.
Original NASA ASRS Text
Title: B737 FLT ATTENDANT USED AN 'EXPRESS AFFILIATE' FLT ATTENDANT TO SATISFY THE MINIMUM REQUIRED CREW TO BOARD THE PAX.
Narrative: THE LEAD FLT ATTENDANT STARTED BOARDING THE FLT WITHOUT THE PROPER NUMBER OF QUALIFIED FLT ATTENDANTS ON BOARD. DURING THESE EXTREMELY DIFFICULT TIMES OF THE PAST WEEK, COUPLED WITH THE MASS CONFUSION OF MATCHING FLY CREWAS WITH FLTS, MY LEAD FLT ATTENDANT USED A COMMUTER FLT ATTENDANT TO HELP START BOARDING OUR FLT. SHE DID THIS WITHOUT MY KNOWLEDGE AND APPROVAL. WHEN I WAS TOLD THIS WAS A COMMUTER FLT ATTENDANT I INFORMED HER THAT SHE COULDN'T USE HER TO BOARD AN ACR FLT. HER REPLY WAS SHE DIDN'T KNOW. AS WE WERE STOPPING THE BOARDING OUR MISSING FLT ATTENDANT SHOWED UP.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.