B767-300 purser had a passenger that ignored the seat belt sign.

Attributes
ACN	523172
Time
Date	200108
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : zzz.artcc
State Reference	FO
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zzz.artcc
Operator	common carrier : air carrier
Make Model Name	B767-300 and 300 ER
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified
Experience	flight attendant time airline total : 29 flight attendant time total : 29 flight attendant time type : 100
ASRS Report	523172
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	cabin event : passenger misconduct other anomaly other
Independent Detector	other other : 1
Resolutory Action	none taken : anomaly accepted
Supplementary
Problem Areas	Passenger Human Performance Cabin Crew Human Performance
Primary Problem	Passenger Human Performance

Narrative:

I was purser on the flight involved. I had no problem with the passenger (first class) in question, but she did get up twice during meal service and made her way to the main cabin, upsetting the service in business class and main cabin. She disregarded the seat belt sign. Personally, with a bit more tact and an awareness of cultural differences, this report could have been avoided. I would anticipate no further problems with passenger.

Original NASA ASRS Text

Title: B767-300 PURSER HAD A PAX THAT IGNORED THE SEAT BELT SIGN.

Narrative: I WAS PURSER ON THE FLT INVOLVED. I HAD NO PROB WITH THE PAX (FIRST CLASS) IN QUESTION, BUT SHE DID GET UP TWICE DURING MEAL SVC AND MADE HER WAY TO THE MAIN CABIN, UPSETTING THE SVC IN BUSINESS CLASS AND MAIN CABIN. SHE DISREGARDED THE SEAT BELT SIGN. PERSONALLY, WITH A BIT MORE TACT AND AN AWARENESS OF CULTURAL DIFFERENCES, THIS RPT COULD HAVE BEEN AVOIDED. I WOULD ANTICIPATE NO FURTHER PROBS WITH PAX.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.