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| Attributes | |
| ACN | 518541 |
| Time | |
| Date | 200107 |
| Day | Sun |
| Place | |
| Locale Reference | navaid : bos.vortac |
| State Reference | MA |
| Altitude | msl bound lower : 32900 msl bound upper : 34200 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zbw.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B777-200 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | cruise : enroute altitude change |
| Flight Plan | IFR |
| Aircraft 2 | |
| Controlling Facilities | artcc : zbw.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B747-400 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | cruise : enroute altitude change |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : radar |
| Qualification | controller : radar |
| ASRS Report | 518541 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | altitude deviation : excursion from assigned altitude conflict : airborne less severe non adherence : clearance non adherence : required legal separation |
| Independent Detector | atc equipment : conflict alert atc equipment other atc equipment : radar other controllera |
| Resolutory Action | controller : separated traffic controller : issued new clearance |
| Consequence | faa : investigated |
| Miss Distance | horizontal : 13200 vertical : 1300 |
| Supplementary | |
| Problem Areas | ATC Human Performance Flight Crew Human Performance |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | Operational Error |
Narrative:
B772, climbing to FL370, was issued a left 20 degree turn to miss aircraft Y but turned right instead, into the path of aircraft Y at FL350. Aircraft Y was issued a descent to FL310 and expedite, but did not respond. Aircraft X expedited his climb and got on top with 5 mi separation. Then, aircraft Y started a descent to FL310. I told him to maintain his present altitude twice. He did not understand, so I stopped him at FL340 to miss aircraft Z who was nebound at FL330.
Original NASA ASRS Text
Title: ZBW CTLR ISSUES MULTIPLE CLRNCS TO FOREIGN ACR'S WITHOUT ENSURING SEPARATION. PROB OF LANGUAGE SKILLS APPARENT.
Narrative: B772, CLBING TO FL370, WAS ISSUED A L 20 DEG TURN TO MISS ACFT Y BUT TURNED R INSTEAD, INTO THE PATH OF ACFT Y AT FL350. ACFT Y WAS ISSUED A DSCNT TO FL310 AND EXPEDITE, BUT DID NOT RESPOND. ACFT X EXPEDITED HIS CLB AND GOT ON TOP WITH 5 MI SEPARATION. THEN, ACFT Y STARTED A DSCNT TO FL310. I TOLD HIM TO MAINTAIN HIS PRESENT ALT TWICE. HE DID NOT UNDERSTAND, SO I STOPPED HIM AT FL340 TO MISS ACFT Z WHO WAS NEBOUND AT FL330.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.