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A flight attendant report on a passenger problem in that specified medicine to combat in-flight panic attacks was not taken prior to the flight departure which resulted in a needless emergency diversion.
| Attributes | |
| ACN | 516654 |
| Time | |
| Date | 200107 |
| Day | Mon |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : tus.airport |
| State Reference | AZ |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zab.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B777 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | climbout : intermediate altitude |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 9 |
| ASRS Report | 516654 |
| Person 2 | |
| Function | observation : passenger |
| Events | |
| Anomaly | cabin event : passenger illness non adherence other |
| Independent Detector | other other : cab1 |
| Resolutory Action | flight crew : landed in emergency condition flight crew : declared emergency flight crew : diverted to another airport |
| Consequence | other Other |
| Supplementary | |
| Problem Areas | Passenger Human Performance Environmental Factor |
| Primary Problem | Passenger Human Performance |
Narrative:
Passenger got my attention complaining of chest pain and not being able to feel hands. I advised rest of crew. Everyone brought emergency equipment. We hooked up aed and it advised not to shock. We kept the cockpit advised of situation. They meanwhile were in contact with medical on the ground. Medical advised us to land in tucson. Meanwhile, after the fact, we found out the man had a history of panic attacks and had just forgotten to take his medicine. The event showed there was great crew coordination in emergency situation.
Original NASA ASRS Text
Title: A FLT ATTENDANT RPT ON A PAX PROB IN THAT SPECIFIED MEDICINE TO COMBAT INFLT PANIC ATTACKS WAS NOT TAKEN PRIOR TO THE FLT DEP WHICH RESULTED IN A NEEDLESS EMER DIVERSION.
Narrative: PAX GOT MY ATTN COMPLAINING OF CHEST PAIN AND NOT BEING ABLE TO FEEL HANDS. I ADVISED REST OF CREW. EVERYONE BROUGHT EMER EQUIP. WE HOOKED UP AED AND IT ADVISED NOT TO SHOCK. WE KEPT THE COCKPIT ADVISED OF SIT. THEY MEANWHILE WERE IN CONTACT WITH MEDICAL ON THE GND. MEDICAL ADVISED US TO LAND IN TUCSON. MEANWHILE, AFTER THE FACT, WE FOUND OUT THE MAN HAD A HISTORY OF PANIC ATTACKS AND HAD JUST FORGOTTEN TO TAKE HIS MEDICINE. THE EVENT SHOWED THERE WAS GREAT CREW COORD IN EMER SIT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.