Narrative:

Passenger was assigned a coach seat, but sat in a business class seat and was refusing to show a flight attendant his boarding pass and was very confrontational and rude when addressing me when I asked to see his boarding pass. I asked twice and he refused to show it to me both times, telling me he was a card passenger with so much mileage. My third time, going to see his boarding pass, he hadn't gone to coach cabin to situation in his assigned seat, which someone else was in since we were now at least 15 mins into the flight. He was very rude and obnoxious to flight attendants in coach cabin and demanded to situation in his assigned seat. I was informed of his actions in coach and I wrote him up and had security meet and talk to him upon landing at lax.

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Original NASA ASRS Text

Title: PAX REFUSAL TO RETURN TO ASSIGNED SEAT, EXCEPT LAST 10 MINS OF FLT, AND CONFRONTATIONAL ATTITUDE RESULTS IN PAX DETAINMENT AND INTERVIEW WITH SECURITY AFTER DEPLANING.

Narrative: PAX WAS ASSIGNED A COACH SEAT, BUT SAT IN A BUSINESS CLASS SEAT AND WAS REFUSING TO SHOW A FLT ATTENDANT HIS BOARDING PASS AND WAS VERY CONFRONTATIONAL AND RUDE WHEN ADDRESSING ME WHEN I ASKED TO SEE HIS BOARDING PASS. I ASKED TWICE AND HE REFUSED TO SHOW IT TO ME BOTH TIMES, TELLING ME HE WAS A CARD PAX WITH SO MUCH MILEAGE. MY THIRD TIME, GOING TO SEE HIS BOARDING PASS, HE HADN'T GONE TO COACH CABIN TO SIT IN HIS ASSIGNED SEAT, WHICH SOMEONE ELSE WAS IN SINCE WE WERE NOW AT LEAST 15 MINS INTO THE FLT. HE WAS VERY RUDE AND OBNOXIOUS TO FLT ATTENDANTS IN COACH CABIN AND DEMANDED TO SIT IN HIS ASSIGNED SEAT. I WAS INFORMED OF HIS ACTIONS IN COACH AND I WROTE HIM UP AND HAD SECURITY MEET AND TALK TO HIM UPON LNDG AT LAX.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.