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ZBW controller aware of mid shift automation software failure caused allegedly by noncertified maintenance personnel.
| Attributes | |
| ACN | 506504 |
| Time | |
| Date | 200103 |
| Day | Sat |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | atc facility : zbw.artcc |
| State Reference | NH |
| Aircraft 1 | |
| Controlling Facilities | artcc : zdv.artcc |
| Person 1 | |
| Affiliation | government : faa |
| Function | other personnel other |
| Qualification | controller : radar |
| Experience | controller radar : 13 |
| ASRS Report | 506504 |
| Person 2 | |
| Affiliation | government : faa |
| Function | maintenance : technician |
| Events | |
| Anomaly | maintenance problem : improper maintenance non adherence : published procedure |
| Independent Detector | other controllera |
| Resolutory Action | none taken : unable |
| Consequence | faa : investigated |
| Supplementary | |
| Problem Areas | Maintenance Human Performance FAA |
| Primary Problem | Maintenance Human Performance |
| Situations | |
| ATC Facility | computer equipment : zbw.artcc procedure or policy : zbw.artcc |
Narrative:
Airways facilities management at ZBW staffed a shift with an uncertified specialist when a known host shutdown was to occur. During the shutdown, a problem arose that shut down all our radar. The uncertified specialists had to phone a certified specialist to bring the radar back on line.
Original NASA ASRS Text
Title: ZBW CTLR AWARE OF MID SHIFT AUTOMATION SOFTWARE FAILURE CAUSED ALLEGEDLY BY NONCERTIFIED MAINT PERSONNEL.
Narrative: AIRWAYS FACILITIES MGMNT AT ZBW STAFFED A SHIFT WITH AN UNCERTIFIED SPECIALIST WHEN A KNOWN HOST SHUTDOWN WAS TO OCCUR. DURING THE SHUTDOWN, A PROB AROSE THAT SHUT DOWN ALL OUR RADAR. THE UNCERTIFIED SPECIALISTS HAD TO PHONE A CERTIFIED SPECIALIST TO BRING THE RADAR BACK ON LINE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.