 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
An air carrier dispatcher's best efforts to get proper weight and balance information to the crew are unsuccessful. The aircraft is airborne before messages are received.
| Attributes | |
| ACN | 506060 |
| Time | |
| Date | 200103 |
| Day | Tue |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : mco.airport |
| State Reference | FL |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Dusk |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-200 |
| Flight Phase | ground : takeoff roll ground : taxi |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | other personnel |
| Qualification | other |
| ASRS Report | 506060 |
| Events | |
| Anomaly | non adherence : published procedure other anomaly other |
| Resolutory Action | none taken : insufficient time |
| Consequence | Other |
| Supplementary | |
| Problem Areas | ATC Human Performance Company |
| Primary Problem | Company |
Narrative:
Central load planning called me, said weight and balance numbers no good, contact flight. Sent ACARS message, called mco tower to advise crew to call company before takeoff. Sent second message to flight advising problem (off time had not kicked in). Off time kicked in XA41 off ground my messages sent XA40 and XA42. Central load planning said problem was WX (tailwind) showing. Tower not updated. I advised central load planning to write it up so it could be explained and corrected. Central load planning advised problem with station and tower. Captain said did not get messages till XA42. I advised captain messages sent as soon as I was told by central load planning, and I called tower mco.
Original NASA ASRS Text
Title: AN ACR DISPATCHER'S BEST EFFORTS TO GET PROPER WT AND BAL INFO TO THE CREW ARE UNSUCCESSFUL. THE ACFT IS AIRBORNE BEFORE MESSAGES ARE RECEIVED.
Narrative: CENTRAL LOAD PLANNING CALLED ME, SAID WT AND BAL NUMBERS NO GOOD, CONTACT FLT. SENT ACARS MESSAGE, CALLED MCO TWR TO ADVISE CREW TO CALL COMPANY BEFORE TKOF. SENT SECOND MESSAGE TO FLT ADVISING PROB (OFF TIME HAD NOT KICKED IN). OFF TIME KICKED IN XA41 OFF GND MY MESSAGES SENT XA40 AND XA42. CENTRAL LOAD PLANNING SAID PROB WAS WX (TAILWIND) SHOWING. TWR NOT UPDATED. I ADVISED CENTRAL LOAD PLANNING TO WRITE IT UP SO IT COULD BE EXPLAINED AND CORRECTED. CENTRAL LOAD PLANNING ADVISED PROB WITH STATION AND TWR. CAPT SAID DID NOT GET MESSAGES TILL XA42. I ADVISED CAPT MESSAGES SENT AS SOON AS I WAS TOLD BY CENTRAL LOAD PLANNING, AND I CALLED TWR MCO.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.