Narrative:

At the first jolt, I was in the aisle in business class. There was nothing to hold onto nor a seat to situation in so I asked the passenger to hold onto me. I then made my way up to the galley and my jump seat. I held onto an assist handle in the business galley near 2L exit. I then had a moment to move a cart that was next to my jump seat. It was moved into the coordination aisle next to the bathrooms. I then sat in my jump seat. It felt like a game of musical chairs trying to get to a seat, since the business cabin was full except for one seat. One suggestion: the assist handles on B777 are too thin, too short, and very difficult to hold onto in severe turbulence. This was a cause of one of the injuries in-flight.

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Original NASA ASRS Text

Title: CABIN ATTENDANT INJURY DURING CLR AIR TURB AT CRUISE ALT. RECOMMENDS REDESIGN OF CABIN HAND-HELD ASSIST STRAPS.

Narrative: AT THE FIRST JOLT, I WAS IN THE AISLE IN BUSINESS CLASS. THERE WAS NOTHING TO HOLD ONTO NOR A SEAT TO SIT IN SO I ASKED THE PAX TO HOLD ONTO ME. I THEN MADE MY WAY UP TO THE GALLEY AND MY JUMP SEAT. I HELD ONTO AN ASSIST HANDLE IN THE BUSINESS GALLEY NEAR 2L EXIT. I THEN HAD A MOMENT TO MOVE A CART THAT WAS NEXT TO MY JUMP SEAT. IT WAS MOVED INTO THE COORD AISLE NEXT TO THE BATHROOMS. I THEN SAT IN MY JUMP SEAT. IT FELT LIKE A GAME OF MUSICAL CHAIRS TRYING TO GET TO A SEAT, SINCE THE BUSINESS CABIN WAS FULL EXCEPT FOR ONE SEAT. ONE SUGGESTION: THE ASSIST HANDLES ON B777 ARE TOO THIN, TOO SHORT, AND VERY DIFFICULT TO HOLD ONTO IN SEVERE TURB. THIS WAS A CAUSE OF ONE OF THE INJURIES INFLT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.