B-737 flight attendant had drunk passenger removed from the flight at the gate in mia.

Attributes
ACN	499440
Time
Date	200101
Day	Sun
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : mia.airport
State Reference	FL
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : parked ground other : pax boarding
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 10
Experience	flight attendant time airline total : 3 flight attendant time total : 6 flight attendant time type : 50
ASRS Report	499440
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Qualification	flight attendant : currently qualified
Events
Anomaly	cabin event : passenger misconduct cabin event other non adherence : published procedure non adherence : company policies non adherence : far other anomaly other
Independent Detector	other other : 1 5 3
Resolutory Action	none taken : detected after the fact other
Supplementary
Problem Areas	FAA Passenger Human Performance Company
Primary Problem	Passenger Human Performance

Narrative:

I was walking through the cabin attendant checking carry on bags when the involved passenger asked me where his bags were I had a difficult time understanding him because he was slurring his words when I told him I'd check. He became confrontational, I then went to the first class galley and asked the #1 if he knew what was going on. He didn't but the greeting flight attendant did. He said he was too drunk to walk so he was boarded with a wheelchair I questioned why were taking a passenger who was obviously intoxicated and was told by ground personnel not to worry about it. They gave him coffee and he'd be fine I didn't like that answer so I voiced my concerns to the captain and the passenger was removed.

Original NASA ASRS Text

Title: B-737 FA HAD DRUNK PAX REMOVED FROM THE FLT AT THE GATE IN MIA.

Narrative: I WAS WALKING THROUGH THE CAB CHKING CARRY ON BAGS WHEN THE INVOLVED PAX ASKED ME WHERE HIS BAGS WERE I HAD A DIFFICULT TIME UNDERSTANDING HIM BECAUSE HE WAS SLURRING HIS WORDS WHEN I TOLD HIM I'D CHECK. HE BECAME CONFRONTATIONAL, I THEN WENT TO THE FIRST CLASS GALLEY AND ASKED THE #1 IF HE KNEW WHAT WAS GOING ON. HE DIDN'T BUT THE GREETING FA DID. HE SAID HE WAS TOO DRUNK TO WALK SO HE WAS BOARDED WITH A WHEELCHAIR I QUESTIONED WHY WERE TAKING A PAX WHO WAS OBVIOUSLY INTOXICATED AND WAS TOLD BY GND PERSONNEL NOT TO WORRY ABOUT IT. THEY GAVE HIM COFFEE AND HE'D BE FINE I DIDN'T LIKE THAT ANSWER SO I VOICED MY CONCERNS TO THE CAPT AND THE PAX WAS REMOVED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.