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Cabin attendant report, B757, ewr-sju-sdq. Passenger disobeyed cabin attendant's order to quit drinking from own bottles. Denied boarding at through-stop in sju to go on to sdq.
| Attributes | |
| ACN | 495757 |
| Time | |
| Date | 200012 |
| Day | Mon |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zdc.artcc |
| State Reference | VA |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zdc.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level ground : parked ground other : deplaning |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
| Experience | flight attendant time airline total : 12 flight attendant time total : 12 |
| ASRS Report | 495757 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | observation : passenger |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : company policies non adherence : far non adherence : published procedure |
| Independent Detector | other other : cab #1 |
| Resolutory Action | none taken : unable |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Some passenger were drinking from their own bottles of alcohol. 3 times they were told it was not allowed and they continued to drink. The passenger became angry and threatening in sju when they were not allowed to reboard and continue to sdq.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, B757, EWR-SJU-SDQ. PAX DISOBEYED CABIN ATTENDANT'S ORDER TO QUIT DRINKING FROM OWN BOTTLES. DENIED BOARDING AT THROUGH-STOP IN SJU TO GO ON TO SDQ.
Narrative: SOME PAX WERE DRINKING FROM THEIR OWN BOTTLES OF ALCOHOL. 3 TIMES THEY WERE TOLD IT WAS NOT ALLOWED AND THEY CONTINUED TO DRINK. THE PAX BECAME ANGRY AND THREATENING IN SJU WHEN THEY WERE NOT ALLOWED TO REBOARD AND CONTINUE TO SDQ.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.