Narrative:

On arrival to cle, third time into cle, first officer's first time, first time in an EMB135. Icing conditions, IMC. ATC left us high and then wanted us down fast. With ice system on, this is difficult. First officer was confused with company operations, and was preoccupied contacting them. We were given a vector and altitude. I misunderstood heading and went to the heading I believed I heard. First officer, still trying to raise company, never heard clearance. ATC advised we were more than 90 degrees off our assigned heading. We immediately turned to assigned heading. ATC seemed very forgiving and to this point has not followed this up. I feel factors in my mistake were: 1) poor company operation communication procedures and personnel. 2) ATC waiting till last min to descend. 3) new aircraft, new first officer, and limited experience with cle operations. 4) my poor decision to have first officer off frequency in a critical stage of flight. 5) poor WX.

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Original NASA ASRS Text

Title: TRACK DEV NEAR CLEVELAND, OH. CREW EXPERIENCE LEVEL IS AN ISSUE.

Narrative: ON ARR TO CLE, THIRD TIME INTO CLE, FO'S FIRST TIME, FIRST TIME IN AN EMB135. ICING CONDITIONS, IMC. ATC LEFT US HIGH AND THEN WANTED US DOWN FAST. WITH ICE SYS ON, THIS IS DIFFICULT. FO WAS CONFUSED WITH COMPANY OPS, AND WAS PREOCCUPIED CONTACTING THEM. WE WERE GIVEN A VECTOR AND ALT. I MISUNDERSTOOD HDG AND WENT TO THE HDG I BELIEVED I HEARD. FO, STILL TRYING TO RAISE COMPANY, NEVER HEARD CLRNC. ATC ADVISED WE WERE MORE THAN 90 DEGS OFF OUR ASSIGNED HDG. WE IMMEDIATELY TURNED TO ASSIGNED HDG. ATC SEEMED VERY FORGIVING AND TO THIS POINT HAS NOT FOLLOWED THIS UP. I FEEL FACTORS IN MY MISTAKE WERE: 1) POOR COMPANY OP COM PROCS AND PERSONNEL. 2) ATC WAITING TILL LAST MIN TO DSND. 3) NEW ACFT, NEW FO, AND LIMITED EXPERIENCE WITH CLE OPS. 4) MY POOR DECISION TO HAVE FO OFF FREQ IN A CRITICAL STAGE OF FLT. 5) POOR WX.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.