Pilot unable to comply with ZHU ARTCC controller instruction to reach FL370 from FL355 in 2 mins.

Attributes
ACN	493630
Time
Date	200011
Day	Thu
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : aex.airport
State Reference	LA
Altitude	msl single value : 36400
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zhu.artcc
Operator	common carrier : air carrier
Make Model Name	Regional Jet CL65, Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	cruise : enroute altitude change
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : multi engine pilot : atp
Experience	flight time last 90 days : 250 flight time total : 7000 flight time type : 250
ASRS Report	493630
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : instrument pilot : multi engine pilot : commercial
Events
Anomaly	altitude deviation : undershoot conflict : airborne less severe non adherence : clearance
Resolutory Action	controller : issued new clearance
Supplementary
Problem Areas	ATC Human Performance Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

While climbing from FL355 to FL370 at 600 FPM, we were asked by the controller if we could be at FL370 in 2 mins. I mistakenly computed that, yes, we could be there in 2 mins. At FL364 and 500 FPM, the controller queried if we could be level in 30 seconds. Though it was close, we were not technically going to make it. We told the controller and he issued us a 90 degree turn to the right. The controller was extremely agitated and chided us for not telling him earlier. Indeed it is paramount to safety to provide controllers with accurate information, which I have always tried to do. In the future, I will verify all my computations with the other crew member to ensure greater accuracy. This is particularly pertinent on days when we are growing fatigued, as we were on this day.

Original NASA ASRS Text

Title: PLT UNABLE TO COMPLY WITH ZHU ARTCC CTLR INSTRUCTION TO REACH FL370 FROM FL355 IN 2 MINS.

Narrative: WHILE CLBING FROM FL355 TO FL370 AT 600 FPM, WE WERE ASKED BY THE CTLR IF WE COULD BE AT FL370 IN 2 MINS. I MISTAKENLY COMPUTED THAT, YES, WE COULD BE THERE IN 2 MINS. AT FL364 AND 500 FPM, THE CTLR QUERIED IF WE COULD BE LEVEL IN 30 SECONDS. THOUGH IT WAS CLOSE, WE WERE NOT TECHNICALLY GOING TO MAKE IT. WE TOLD THE CTLR AND HE ISSUED US A 90 DEG TURN TO THE R. THE CTLR WAS EXTREMELY AGITATED AND CHIDED US FOR NOT TELLING HIM EARLIER. INDEED IT IS PARAMOUNT TO SAFETY TO PROVIDE CTLRS WITH ACCURATE INFO, WHICH I HAVE ALWAYS TRIED TO DO. IN THE FUTURE, I WILL VERIFY ALL MY COMPUTATIONS WITH THE OTHER CREW MEMBER TO ENSURE GREATER ACCURACY. THIS IS PARTICULARLY PERTINENT ON DAYS WHEN WE ARE GROWING FATIGUED, AS WE WERE ON THIS DAY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.