Narrative:

Descending into jax at approximately 15000 ft, we encountered short duration of moderate turbulence. The seatbelt sign had been on for at least 5 mins prior to turbulence. At gate arrival, first flight attendant advised me that the 2 flight attendants in the back of the airplane had ended up on the floor during the turbulence. Both flight attendants stated they had back and neck soreness. Both flight attendants declined medical attention in jax. Dispatcher mr Y was notified of situation. Callback conversation with reporter revealed the following information: the reporter said that he was flying a B737-300. He had not told the flight attendants specifically to situation down when he turned on the seatbelt sign. The flight attendants flew back with them the next day, and an in-flight service supervisor met the flight to talk to them.

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Original NASA ASRS Text

Title: PLT RPT, B737-300. ORD-JAX. TURB ON APCH AT 15000 FT. 2 CABIN ATTENDANTS INJURED. DECLINED MEDICAL ATTN.

Narrative: DSNDING INTO JAX AT APPROX 15000 FT, WE ENCOUNTERED SHORT DURATION OF MODERATE TURB. THE SEATBELT SIGN HAD BEEN ON FOR AT LEAST 5 MINS PRIOR TO TURB. AT GATE ARR, FIRST FLT ATTENDANT ADVISED ME THAT THE 2 FLT ATTENDANTS IN THE BACK OF THE AIRPLANE HAD ENDED UP ON THE FLOOR DURING THE TURB. BOTH FLT ATTENDANTS STATED THEY HAD BACK AND NECK SORENESS. BOTH FLT ATTENDANTS DECLINED MEDICAL ATTN IN JAX. DISPATCHER MR Y WAS NOTIFIED OF SIT. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR SAID THAT HE WAS FLYING A B737-300. HE HAD NOT TOLD THE FLT ATTENDANTS SPECIFICALLY TO SIT DOWN WHEN HE TURNED ON THE SEATBELT SIGN. THE FLT ATTENDANTS FLEW BACK WITH THEM THE NEXT DAY, AND AN INFLT SVC SUPVR MET THE FLT TO TALK TO THEM.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.