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A DC10-10 during a coach seat change it was discovered the vendor installed incorrect seat track studs. Management advised backing out studs to fit.
| Attributes | |
| ACN | 492488 |
| Time | |
| Date | 200010 |
| Day | Wed |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | DC-10 30 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : maintenance ground : parked |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| Qualification | technician : fcc technician : powerplant technician : airframe |
| Experience | maintenance technician : 4 |
| ASRS Report | 492488 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| Qualification | technician : powerplant technician : airframe |
| Events | |
| Anomaly | aircraft equipment problem : less severe maintenance problem : improper maintenance non adherence : published procedure |
| Independent Detector | other other : person 1 |
| Resolutory Action | other |
| Consequence | other |
| Factors | |
| Maintenance | contributing factor : engineering procedure performance deficiency : installation performance deficiency : scheduled maintenance |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Company Aircraft |
| Primary Problem | Company |
Narrative:
Installed seats from vendor (xby, ybx) noticed seats had improper seat studs. Too short to fit in seat track. Per instructions from management to turn studs loose to make studs longer and install seats. Vendor supplied wrong studs with seats. The vendor installed DC9 studs (short) in place for DC10 studs (long).
Original NASA ASRS Text
Title: A DC10-10 DURING A COACH SEAT CHANGE IT WAS DISCOVERED THE VENDOR INSTALLED INCORRECT SEAT TRACK STUDS. MGMNT ADVISED BACKING OUT STUDS TO FIT.
Narrative: INSTALLED SEATS FROM VENDOR (XBY, YBX) NOTICED SEATS HAD IMPROPER SEAT STUDS. TOO SHORT TO FIT IN SEAT TRACK. PER INSTRUCTIONS FROM MGMNT TO TURN STUDS LOOSE TO MAKE STUDS LONGER AND INSTALL SEATS. VENDOR SUPPLIED WRONG STUDS WITH SEATS. THE VENDOR INSTALLED DC9 STUDS (SHORT) IN PLACE FOR DC10 STUDS (LONG).
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.