<< >> NASA ASRS Report 488594, September 2000

Cabin attendant report, B767, lax-jfk. Turbulence. Cabin attendant injury while maneuvering broken cart into galley slot.

Attributes
ACN	488594
Time
Date	200009
Day	Wed
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : zob.artcc
State Reference	OH
Environment
Weather Elements	Turbulence
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zob.artcc
Operator	common carrier : air carrier
Make Model Name	B767 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 7
Experience	flight attendant time airline total : 10 flight attendant time total : 10 flight attendant time type : 60
ASRS Report	488594
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	cabin event other inflight encounter : turbulence
Independent Detector	other other : cab #1
Resolutory Action	none taken : anomaly accepted
Consequence	other
Supplementary
Problem Areas	Weather Aircraft
Primary Problem	Aircraft

Narrative:

I was flight attendant #2 (galley) trying to secure carts in the aft galley. We were in moderate turbulence over detroit, according to the captain. The aft end of the cart would not swing into position. So with one hand I held the handle and with the other I reached for the aft end of the cart to push it into place. I felt a pull/pop in the lower right half of my back. The pain did not go away -- it was a kind of dull ache. When I reached, pulled, pushed, breathed and yawned, it would hurt. I informed our purser who, in turn, informed the captain. The captain filed his report, etc. I saw a doctor the next day, was removed from work, and now am in physical therapy to strengthen it again. Our older carts are hard to steer and handle. They feel heavy because of the load and/or the wheels not always working properly. We are in the process of getting some new ones. The turbulence made it that much worse.

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Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, B767, LAX-JFK. TURB. CABIN ATTENDANT INJURY WHILE MANEUVERING BROKEN CART INTO GALLEY SLOT.

Narrative: I WAS FLT ATTENDANT #2 (GALLEY) TRYING TO SECURE CARTS IN THE AFT GALLEY. WE WERE IN MODERATE TURB OVER DETROIT, ACCORDING TO THE CAPT. THE AFT END OF THE CART WOULD NOT SWING INTO POS. SO WITH ONE HAND I HELD THE HANDLE AND WITH THE OTHER I REACHED FOR THE AFT END OF THE CART TO PUSH IT INTO PLACE. I FELT A PULL/POP IN THE LOWER R HALF OF MY BACK. THE PAIN DID NOT GO AWAY -- IT WAS A KIND OF DULL ACHE. WHEN I REACHED, PULLED, PUSHED, BREATHED AND YAWNED, IT WOULD HURT. I INFORMED OUR PURSER WHO, IN TURN, INFORMED THE CAPT. THE CAPT FILED HIS RPT, ETC. I SAW A DOCTOR THE NEXT DAY, WAS REMOVED FROM WORK, AND NOW AM IN PHYSICAL THERAPY TO STRENGTHEN IT AGAIN. OUR OLDER CARTS ARE HARD TO STEER AND HANDLE. THEY FEEL HVY BECAUSE OF THE LOAD AND/OR THE WHEELS NOT ALWAYS WORKING PROPERLY. WE ARE IN THE PROCESS OF GETTING SOME NEW ONES. THE TURB MADE IT THAT MUCH WORSE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.