Narrative:

Approximately 10 mins after scheduled departure, still on a maintenance delay with no out time. Load closeout appeared on the acrs printer. The closeout was valid in all respects. After extensive delays, a new airplane, then back to the original aircraft, the flight departed at XA54L. At no time was cargo offloaded or passenger added or deleted. Approximately 15 mins after takeoff, a message appeared with the comment, 'are you perhaps interested in your actual weights...?' seconds later, load closeout appeared with the comment, 'closeout sent after takeoff.' it is noted in the header line that this second closeout is considered the second one. If that is correct, then an original load closeout must have been issued and valid. A passenger count was done, showing the second load closeout was in error by 1 person. Takeoff was accomplished with a current and valid load closeout. Copies can be furnished on request. Supplemental information from acn 486910: mechanic on board at departure time working a maintenance problem. While still at gate and without request, received load closeout rvsn 00 at XA05L, XA05Z. This showed 102 passenger. Initial maintenance actions failed to correct the problem and departure was rescheduled to XA05L. After an additional delay, the aircraft was to be taken out of service. While waiting for substitute equipment to arrive, maintenance continued to work the problem, and passenger and cargo were kept on board. Maintenance corrected the problem, and we received a re-release from dispatch at XA45Z to reflect dispatch with the original equipment. Purser reported 102 passenger on board, and since this agreed with our load closeout, we used this closeout for our takeoff performance calculations. On initial climb out we received a message from load control that read, 'are you perhaps interested in a closeout reflecting your actual weights...?' we took off convinced that closeout rvsn 00 was a valid closeout for our aircraft and flight. Apparently load control had opinions to the contrary.

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Original NASA ASRS Text

Title: AN MD-S80 FLC EXPERIENCED A FRUSTRATING DAY AT DFW, FIRST WITH A MAINT DELAY AND THEN A LOAD PLANNER'S RUDENESS AND OR FEEBLE ATTEMPT AT A JOKE.

Narrative: APPROX 10 MINS AFTER SCHEDULED DEP, STILL ON A MAINT DELAY WITH NO OUT TIME. LOAD CLOSEOUT APPEARED ON THE ACRS PRINTER. THE CLOSEOUT WAS VALID IN ALL RESPECTS. AFTER EXTENSIVE DELAYS, A NEW AIRPLANE, THEN BACK TO THE ORIGINAL ACFT, THE FLT DEPARTED AT XA54L. AT NO TIME WAS CARGO OFFLOADED OR PAX ADDED OR DELETED. APPROX 15 MINS AFTER TKOF, A MESSAGE APPEARED WITH THE COMMENT, 'ARE YOU PERHAPS INTERESTED IN YOUR ACTUAL WTS...?' SECONDS LATER, LOAD CLOSEOUT APPEARED WITH THE COMMENT, 'CLOSEOUT SENT AFTER TKOF.' IT IS NOTED IN THE HEADER LINE THAT THIS SECOND CLOSEOUT IS CONSIDERED THE SECOND ONE. IF THAT IS CORRECT, THEN AN ORIGINAL LOAD CLOSEOUT MUST HAVE BEEN ISSUED AND VALID. A PAX COUNT WAS DONE, SHOWING THE SECOND LOAD CLOSEOUT WAS IN ERROR BY 1 PERSON. TKOF WAS ACCOMPLISHED WITH A CURRENT AND VALID LOAD CLOSEOUT. COPIES CAN BE FURNISHED ON REQUEST. SUPPLEMENTAL INFO FROM ACN 486910: MECH ON BOARD AT DEP TIME WORKING A MAINT PROB. WHILE STILL AT GATE AND WITHOUT REQUEST, RECEIVED LOAD CLOSEOUT RVSN 00 AT XA05L, XA05Z. THIS SHOWED 102 PAX. INITIAL MAINT ACTIONS FAILED TO CORRECT THE PROB AND DEP WAS RESCHEDULED TO XA05L. AFTER AN ADDITIONAL DELAY, THE ACFT WAS TO BE TAKEN OUT OF SVC. WHILE WAITING FOR SUBSTITUTE EQUIP TO ARRIVE, MAINT CONTINUED TO WORK THE PROB, AND PAX AND CARGO WERE KEPT ON BOARD. MAINT CORRECTED THE PROB, AND WE RECEIVED A RE-RELEASE FROM DISPATCH AT XA45Z TO REFLECT DISPATCH WITH THE ORIGINAL EQUIP. PURSER RPTED 102 PAX ON BOARD, AND SINCE THIS AGREED WITH OUR LOAD CLOSEOUT, WE USED THIS CLOSEOUT FOR OUR TKOF PERFORMANCE CALCULATIONS. ON INITIAL CLBOUT WE RECEIVED A MESSAGE FROM LOAD CTL THAT READ, 'ARE YOU PERHAPS INTERESTED IN A CLOSEOUT REFLECTING YOUR ACTUAL WTS...?' WE TOOK OFF CONVINCED THAT CLOSEOUT RVSN 00 WAS A VALID CLOSEOUT FOR OUR ACFT AND FLT. APPARENTLY LOAD CTL HAD OPINIONS TO THE CONTRARY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.