Multiple cabin attendant report, B757, sfo-mia. Cabin attendant found exit placard above door 2L had...

Attributes
ACN	486304
Time
Date	200009
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : o90.tracon
State Reference	CA
Altitude	agl bound lower : 0 agl bound upper : 5000
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : o90.tracon
Operator	common carrier : air carrier
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	climbout : initial climbout : takeoff ground : takeoff roll ground : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 5
Experience	flight attendant time airline total : 9.11 flight attendant time total : 9.11 flight attendant time type : 10
ASRS Report	486304
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 14 flight attendant time total : 14 flight attendant time type : 50
ASRS Report	484797
Events
Anomaly	cabin event other maintenance problem : improper maintenance non adherence : published procedure non adherence : company policies other anomaly other
Independent Detector	other other : cab #1
Resolutory Action	flight crew : landed as precaution flight crew : diverted to another airport
Consequence	other
Supplementary
Problem Areas	Aircraft Maintenance Human Performance Cabin Crew Human Performance
Primary Problem	Cabin Crew Human Performance

Narrative:

Regarding mechanical situation, plastic exit sign above 2L exit door had slipped down into the closed door. After takeoff, approximately a few mins into our climb, I noticed 2 things: 1) the exit sign above 2L had slipped down into the closed door. Part of the sign was outside the door and a part of it was still inside. 2) a loud air leak sound was coming from the door. I immediately told the #5 flight attendant about the situation -- that there appeared to be an air leak. I got up to assess the situation and then asked him to do the same. I immediately went into the cockpit to inform them of the situation before we got any higher. (My first quick assessment was that it looked like a placard exit sign had slipped into the outside part of the door and that there was an air leak. I asked the captain and first officer if we could stay low until we further assessed the situation. The captain got on the radio immediately to pass along the information. I went back to assess the situation further. That's when I and the #5 flight attendant determined that it was definitely the exit sign down inside the door and that it was a curved plastic piece (approximately 1/8 inch thick). I told the captain immediately. He was going to try to land in sacramento or las vegas, and instead made the decision (with advice and instruction from other sources) to land in dallas. I kept the captain informed. The noise was fairly loud and whistled after we went above 15000 ft. We stayed around FL200 as far as I know. The captain also slowed us down approximately 100 mi slower per hour (he told me). We landed in dallas. Mechanics opened the door. The sign fell out. They retrieved it, and as far as I know, reshaped it and put it back in place. We left dallas for miami soon afterwards. Supplemental information from acn 484797: we kept monitoring the situation, moved passenger from door area.

Original NASA ASRS Text

Title: MULTIPLE CABIN ATTENDANT RPT, B757, SFO-MIA. CABIN ATTENDANT FOUND EXIT PLACARD ABOVE DOOR 2L HAD FALLEN IN BTWN INSIDE AND OUTSIDE OF DOOR, CAUSING AIR LEAK. DIVERT TO DFW.

Narrative: REGARDING MECHANICAL SIT, PLASTIC EXIT SIGN ABOVE 2L EXIT DOOR HAD SLIPPED DOWN INTO THE CLOSED DOOR. AFTER TKOF, APPROX A FEW MINS INTO OUR CLB, I NOTICED 2 THINGS: 1) THE EXIT SIGN ABOVE 2L HAD SLIPPED DOWN INTO THE CLOSED DOOR. PART OF THE SIGN WAS OUTSIDE THE DOOR AND A PART OF IT WAS STILL INSIDE. 2) A LOUD AIR LEAK SOUND WAS COMING FROM THE DOOR. I IMMEDIATELY TOLD THE #5 FLT ATTENDANT ABOUT THE SIT -- THAT THERE APPEARED TO BE AN AIR LEAK. I GOT UP TO ASSESS THE SIT AND THEN ASKED HIM TO DO THE SAME. I IMMEDIATELY WENT INTO THE COCKPIT TO INFORM THEM OF THE SIT BEFORE WE GOT ANY HIGHER. (MY FIRST QUICK ASSESSMENT WAS THAT IT LOOKED LIKE A PLACARD EXIT SIGN HAD SLIPPED INTO THE OUTSIDE PART OF THE DOOR AND THAT THERE WAS AN AIR LEAK. I ASKED THE CAPT AND FO IF WE COULD STAY LOW UNTIL WE FURTHER ASSESSED THE SIT. THE CAPT GOT ON THE RADIO IMMEDIATELY TO PASS ALONG THE INFO. I WENT BACK TO ASSESS THE SIT FURTHER. THAT'S WHEN I AND THE #5 FLT ATTENDANT DETERMINED THAT IT WAS DEFINITELY THE EXIT SIGN DOWN INSIDE THE DOOR AND THAT IT WAS A CURVED PLASTIC PIECE (APPROX 1/8 INCH THICK). I TOLD THE CAPT IMMEDIATELY. HE WAS GOING TO TRY TO LAND IN SACRAMENTO OR LAS VEGAS, AND INSTEAD MADE THE DECISION (WITH ADVICE AND INSTRUCTION FROM OTHER SOURCES) TO LAND IN DALLAS. I KEPT THE CAPT INFORMED. THE NOISE WAS FAIRLY LOUD AND WHISTLED AFTER WE WENT ABOVE 15000 FT. WE STAYED AROUND FL200 AS FAR AS I KNOW. THE CAPT ALSO SLOWED US DOWN APPROX 100 MI SLOWER PER HR (HE TOLD ME). WE LANDED IN DALLAS. MECHS OPENED THE DOOR. THE SIGN FELL OUT. THEY RETRIEVED IT, AND AS FAR AS I KNOW, RESHAPED IT AND PUT IT BACK IN PLACE. WE LEFT DALLAS FOR MIAMI SOON AFTERWARDS. SUPPLEMENTAL INFO FROM ACN 484797: WE KEPT MONITORING THE SIT, MOVED PAX FROM DOOR AREA.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Multiple cabin attendant report, B757, sfo-mia. Cabin attendant found exit placard above door 2L had fallen in between inside and outside of door, causing air leak. Divert to dfw.