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An SF340 flight crew experiences a poor attitude in controller's response when explaining their heading versus crosswind correction for high winds aloft north of gdm, ma.
| Attributes | |
| ACN | 486250 |
| Time | |
| Date | 200009 |
| Day | Fri |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | navaid : gdm.vortac |
| State Reference | MA |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zbw.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | SF 340B |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other other vortac |
| Flight Phase | cruise : level |
| Route In Use | enroute airway : v106.airway |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 200 flight time total : 9000 flight time type : 7400 |
| ASRS Report | 486250 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | inflight encounter other other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | faa : reviewed incident with flight crew other |
| Supplementary | |
| Problem Areas | Environmental Factor Flight Crew Human Performance Weather ATC Human Performance |
| Primary Problem | ATC Human Performance |
| Situations | |
| ATC Facility | procedure or policy : zbw.artcc |
Narrative:
We were flying from bgr to lga. From ene to gdm VOR, we had a 25-30 degree wind correction angle flying V106. 10 mi from gdm VOR the ZBW controller inquired our heading. We told him, as well as telling why (wind correction). He became very argumentative. We informed several times the controller we were showing on the center of the airway. He did not want to hear this. (We also just completed a VOR check at ene with zero degree error between VOR.) until now, I have never had any problems with ZBW. This is the type of attitude one can expect at bos, which is a total disgrace and dangerous.
Original NASA ASRS Text
Title: AN SF340 FLC EXPERIENCES A POOR ATTITUDE IN CTLR'S RESPONSE WHEN EXPLAINING THEIR HDG VERSUS XWIND CORRECTION FOR HIGH WINDS ALOFT N OF GDM, MA.
Narrative: WE WERE FLYING FROM BGR TO LGA. FROM ENE TO GDM VOR, WE HAD A 25-30 DEG WIND CORRECTION ANGLE FLYING V106. 10 MI FROM GDM VOR THE ZBW CTLR INQUIRED OUR HDG. WE TOLD HIM, AS WELL AS TELLING WHY (WIND CORRECTION). HE BECAME VERY ARGUMENTATIVE. WE INFORMED SEVERAL TIMES THE CTLR WE WERE SHOWING ON THE CTR OF THE AIRWAY. HE DID NOT WANT TO HEAR THIS. (WE ALSO JUST COMPLETED A VOR CHK AT ENE WITH ZERO DEG ERROR BTWN VOR.) UNTIL NOW, I HAVE NEVER HAD ANY PROBS WITH ZBW. THIS IS THE TYPE OF ATTITUDE ONE CAN EXPECT AT BOS, WHICH IS A TOTAL DISGRACE AND DANGEROUS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.