Narrative:

Given clearance to taxi to runway 13 (lga) hold short runway 4/22 at taxiway F. We did so. With traffic landing runway 22 was given clearance to expedite across runway 22 to taxiway east. I expedited my taxi across as quickly as possible for an aircraft weighing 170,000 pounds without posing a safety hazard. The controller had evidently misjudged the timing of the arriving aircraft and the time it would take a fully laden B727 to cross runway 22. Of note, taxiway F is also set back approximately 30 ft from the runway. The landing aircraft executed a missed approach. After crossing the runway he made a flippant remark that I moved too slowly and should have gone straight across on taxiway F. This would have made no difference in the go around. I reminded him I did exactly as instructed. The controller then said to proceed ahead on taxiway east, turn right on taxiway cc and hold short of taxiway G. As I approached taxiway bb I did, very slightly, begin a turn towards taxiway bb-- not more than a couple of ft when my first officer reminded me to go to taxiway cc. I did so. This constituted another flippant remark from the controller. 'Air carrier X are you having trouble with your alphabet?' this comment was not only totally uncalled for but was distracting and thoroughly unprofessional. He then made an unsolicited remark that if I have a problem with that call the tower. I took his initials and the lga tower number. Of further note, I have heard this controller, on that evening and other occasions, make unsolicited, derisive, and unprofessional remarks to other aircraft. It is my opinion he has an attitude problem. He should be counseled as to proper communication etiquette pointing out that sarcastic and derisive comments are distracting and potentially hazardous.

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Original NASA ASRS Text

Title: B727 CREW EXPRESSED CONCERN ABOUT LGA GND CTLR ISSUING UNPROFESSIONAL FLIPPANT REMARKS OVER THE RADIO.

Narrative: GIVEN CLEARANCE TO TAXI TO RWY 13 (LGA) HOLD SHORT RWY 4/22 AT TXWY F. WE DID SO. WITH TRAFFIC LNDG RWY 22 WAS GIVEN CLRNC TO EXPEDITE ACROSS RWY 22 TO TXWY E. I EXPEDITED MY TAXI ACROSS AS QUICKLY AS POSSIBLE FOR AN ACFT WEIGHING 170,000 POUNDS WITHOUT POSING A SAFETY HAZARD. THE CTLR HAD EVIDENTLY MISJUDGED THE TIMING OF THE ARRIVING ACFT AND THE TIME IT WOULD TAKE A FULLY LADEN B727 TO CROSS RWY 22. OF NOTE, TXWY F IS ALSO SET BACK APPROX 30 FT FROM THE RWY. THE LNDG ACFT EXECUTED A MISSED APCH. AFTER CROSSING THE RWY HE MADE A FLIPPANT REMARK THAT I MOVED TOO SLOWLY AND SHOULD HAVE GONE STRAIGHT ACROSS ON TXWY F. THIS WOULD HAVE MADE NO DIFFERENCE IN THE GAR. I REMINDED HIM I DID EXACTLY AS INSTRUCTED. THE CTLR THEN SAID TO PROCEED AHEAD ON TXWY E, TURN RIGHT ON TXWY CC AND HOLD SHORT OF TXWY G. AS I APPROACHED TXWY BB I DID, VERY SLIGHTLY, BEGIN A TURN TOWARDS TXWY BB-- NOT MORE THAN A COUPLE OF FT WHEN MY FO REMINDED ME TO GO TO TXWY CC. I DID SO. THIS CONSTITUTED ANOTHER FLIPPANT REMARK FROM THE CTLR. 'ACR X ARE YOU HAVING TROUBLE WITH YOUR ALPHABET?' THIS COMMENT WAS NOT ONLY TOTALLY UNCALLED FOR BUT WAS DISTRACTING AND THOROUGHLY UNPROFESSIONAL. HE THEN MADE AN UNSOLICITED REMARK THAT IF I HAVE A PROBLEM WITH THAT CALL THE TWR. I TOOK HIS INITIALS AND THE LGA TWR NUMBER. OF FURTHER NOTE, I HAVE HEARD THIS CTLR, ON THAT EVENING AND OTHER OCCASIONS, MAKE UNSOLICITED, DERISIVE, AND UNPROFESSIONAL REMARKS TO OTHER ACFT. IT IS MY OPINION HE HAS AN ATTITUDE PROBLEM. HE SHOULD BE COUNSELED AS TO PROPER COMMUNICATION ETIQUETTE POINTING OUT THAT SARCASTIC AND DERISIVE COMMENTS ARE DISTRACTING AND POTENTIALLY HAZARDOUS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.