|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||0601 To 1200|
|Locale Reference||atc facility : zfw.artcc|
|Controlling Facilities||artcc : zfw.artcc|
|Operator||common carrier : air carrier|
|Operating Under FAR Part||Part 121|
|Flight Phase||cruise : level|
|Affiliation||company : air carrier|
|Function||flight attendant : on duty|
|Qualification||flight attendant : currently qualified|
flight attendant aircraft qualified on : 6
|Experience||flight attendant time airline total : 21|
flight attendant time total : 21
flight attendant time type : 60
|Affiliation||company : air carrier|
|Function||flight crew : captain|
oversight : pic
|Qualification||pilot : atp|
|Anomaly||cabin event : passenger illness|
|Independent Detector||other other : rptr #6, cab #1|
|Resolutory Action||flight crew : diverted to another airport|
flight crew : landed as precaution
flight crew : declared emergency
|Problem Areas||Passenger Human Performance|
|Primary Problem||Passenger Human Performance|
I was working the beverage cart about 3/4 of coach completed. A passenger in row xe rang the call light. Passenger in xd was unconscious and extremely pale, 74 yr old female, mrs X of smf. After shaking the passenger and issuing verbal command, I went and got an oxygen walk around. I put it on the passenger. Her son and daughter-in-law were a few rows ahead of her. I told them that she was ill. I continued to feel her pulse, which was slow. I then went to the cockpit to inform them of the situation. I was told by the captain that we would be landing at ama. We had paged for medical personnel, but got no response. On taxi-in to ama, I again checked on mrs X, she was responding and said she felt better. The firefighters met our flight. He said her lungs sounded 'wet,' but could find no other symptoms. I had explained that she was unconscious, but breathing. Her remark to xe, who rang the call light was, 'I don't feel very good.' she told the firefighters and emt's that she doesn't remember passing out. We later looked up in her record that she had been admitted to an ama hospital. She also told the emt's that she had no medical history of any illnesses. I had asked that question to her son. I felt it was in the best interest, of all, to land and get her medical attention, especially since no one responded to a page for medical assistance.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, S80, DFW-SMF. UNCONSCIOUS, ILL 74-YR-OLD WOMAN. DIVERT TO AMA. EMT'S TOOK HER TO HOSPITAL.
Narrative: I WAS WORKING THE BEVERAGE CART ABOUT 3/4 OF COACH COMPLETED. A PAX IN ROW XE RANG THE CALL LIGHT. PAX IN XD WAS UNCONSCIOUS AND EXTREMELY PALE, 74 YR OLD FEMALE, MRS X OF SMF. AFTER SHAKING THE PAX AND ISSUING VERBAL COMMAND, I WENT AND GOT AN OXYGEN WALK AROUND. I PUT IT ON THE PAX. HER SON AND DAUGHTER-IN-LAW WERE A FEW ROWS AHEAD OF HER. I TOLD THEM THAT SHE WAS ILL. I CONTINUED TO FEEL HER PULSE, WHICH WAS SLOW. I THEN WENT TO THE COCKPIT TO INFORM THEM OF THE SIT. I WAS TOLD BY THE CAPT THAT WE WOULD BE LNDG AT AMA. WE HAD PAGED FOR MEDICAL PERSONNEL, BUT GOT NO RESPONSE. ON TAXI-IN TO AMA, I AGAIN CHKED ON MRS X, SHE WAS RESPONDING AND SAID SHE FELT BETTER. THE FIREFIGHTERS MET OUR FLT. HE SAID HER LUNGS SOUNDED 'WET,' BUT COULD FIND NO OTHER SYMPTOMS. I HAD EXPLAINED THAT SHE WAS UNCONSCIOUS, BUT BREATHING. HER REMARK TO XE, WHO RANG THE CALL LIGHT WAS, 'I DON'T FEEL VERY GOOD.' SHE TOLD THE FIREFIGHTERS AND EMT'S THAT SHE DOESN'T REMEMBER PASSING OUT. WE LATER LOOKED UP IN HER RECORD THAT SHE HAD BEEN ADMITTED TO AN AMA HOSPITAL. SHE ALSO TOLD THE EMT'S THAT SHE HAD NO MEDICAL HISTORY OF ANY ILLNESSES. I HAD ASKED THAT QUESTION TO HER SON. I FELT IT WAS IN THE BEST INTEREST, OF ALL, TO LAND AND GET HER MEDICAL ATTN, ESPECIALLY SINCE NO ONE RESPONDED TO A PAGE FOR MEDICAL ASSISTANCE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.