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Cabin attendant report, S80, lga-fll. Obviously intoxicated woman boarded, stumbled around looking for seat. Captain had her removed before departure.
| Attributes | |
| ACN | 483753 |
| Time | |
| Date | 200008 |
| Day | Wed |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : lga.airport |
| State Reference | NY |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : sea.tower |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Super 80 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
| Experience | flight attendant time airline total : 5 flight attendant time total : 5 flight attendant time type : 85 |
| ASRS Report | 483753 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : company policies non adherence : far non adherence : published procedure |
| Independent Detector | other other : cab #2 |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Passenger Human Performance Company |
| Primary Problem | Passenger Human Performance |
Narrative:
An intoxicated passenger got on board, stored her bags, then asked flight attendant #2 if alcohol would be served during the flight. The passenger was stumbling and smelled of alcohol. The #2 flight attendant came up front while passenger was in lavatory to tell the captain/crew. From first class, I could see the passenger in aisle looking confused as to where her seat was. When the passenger was confronted, she did not resist getting off. She was having trouble standing on the jetbridge. She was traveling with another lady, who pleaded that we might let her go, because she was traveling with her and would take care of her. They both stayed in lga. The #2 flight attendant did great in recognizing the problem, but thanks to the captain's support, we got the passenger off the aircraft.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, S80, LGA-FLL. OBVIOUSLY INTOXICATED WOMAN BOARDED, STUMBLED AROUND LOOKING FOR SEAT. CAPT HAD HER REMOVED BEFORE DEP.
Narrative: AN INTOXICATED PAX GOT ON BOARD, STORED HER BAGS, THEN ASKED FLT ATTENDANT #2 IF ALCOHOL WOULD BE SERVED DURING THE FLT. THE PAX WAS STUMBLING AND SMELLED OF ALCOHOL. THE #2 FLT ATTENDANT CAME UP FRONT WHILE PAX WAS IN LAVATORY TO TELL THE CAPT/CREW. FROM FIRST CLASS, I COULD SEE THE PAX IN AISLE LOOKING CONFUSED AS TO WHERE HER SEAT WAS. WHEN THE PAX WAS CONFRONTED, SHE DID NOT RESIST GETTING OFF. SHE WAS HAVING TROUBLE STANDING ON THE JETBRIDGE. SHE WAS TRAVELING WITH ANOTHER LADY, WHO PLEADED THAT WE MIGHT LET HER GO, BECAUSE SHE WAS TRAVELING WITH HER AND WOULD TAKE CARE OF HER. THEY BOTH STAYED IN LGA. THE #2 FLT ATTENDANT DID GREAT IN RECOGNIZING THE PROB, BUT THANKS TO THE CAPT'S SUPPORT, WE GOT THE PAX OFF THE ACFT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.