Narrative:

A safety strap had been inadvertently left hanging out the rear entry door by ground crews. After takeoff, the banging of the buckle on the aircraft was noted by the flight attendants. They were unable to pull the strap in. There is no procedure for dealing with this in the air. Since the aircraft was below 10000 ft, we depressurized, and cracked the door to pull in the strap. The operation worked, but then the door could not be resealed. Because of this, a landing was made at roc, which we were overflying at the time. There was never any danger to any passenger or crew, but clearly the decision to 'crack' the door in-flight was a bad one.

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Original NASA ASRS Text

Title: A B737-500 WAS DISPATCHED IN NON COMPLIANCE WITH A BARRIER STRAP HANGING OUT OF A REAR ENTRY DOOR. ACFT DIVERTED TO CHK FOR DAMAGE.

Narrative: A SAFETY STRAP HAD BEEN INADVERTENTLY LEFT HANGING OUT THE REAR ENTRY DOOR BY GND CREWS. AFTER TKOF, THE BANGING OF THE BUCKLE ON THE ACFT WAS NOTED BY THE FLT ATTENDANTS. THEY WERE UNABLE TO PULL THE STRAP IN. THERE IS NO PROC FOR DEALING WITH THIS IN THE AIR. SINCE THE ACFT WAS BELOW 10000 FT, WE DEPRESSURIZED, AND CRACKED THE DOOR TO PULL IN THE STRAP. THE OP WORKED, BUT THEN THE DOOR COULD NOT BE RESEALED. BECAUSE OF THIS, A LNDG WAS MADE AT ROC, WHICH WE WERE OVERFLYING AT THE TIME. THERE WAS NEVER ANY DANGER TO ANY PAX OR CREW, BUT CLRLY THE DECISION TO 'CRACK' THE DOOR INFLT WAS A BAD ONE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.