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A B737-200 was dispatched with an open logbook item. Aircraft returned to the gate for the maintenance release and logbook signoff, incurring a delay.
| Attributes | |
| ACN | 473610 |
| Time | |
| Date | 200005 |
| Day | Mon |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked ground : maintenance |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp pilot : multi engine |
| Experience | flight time last 90 days : 40 flight time total : 12000 flight time type : 1300 |
| ASRS Report | 473610 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : instrument pilot : commercial pilot : multi engine |
| Events | |
| Anomaly | aircraft equipment problem : critical maintenance problem : improper documentation non adherence : published procedure |
| Independent Detector | other other : person 3 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Factors | |
| Maintenance | performance deficiency : logbook entry performance deficiency : non compliance with legal requirements |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Maintenance Human Performance Aircraft |
| Primary Problem | Flight Crew Human Performance |
Narrative:
Found unlatched access panel during preflight walkaround. As YYY does not have line maintenance, reported this to maintenance controller in XXX maintenance control as required by company procedures. XXX maintenance coordinated to have mechanic at local FBO facility close panel. Mechanic reported that access panel was closed and we pushed back and started taxi. We then received an ACARS message from XXX that we had an open log item requiring action before departure. After a lengthy delay received ACARS information that log item had been cleared and departed. I'm not sure why the entry was made to the electronic log for an unlatched panel, especially without notification to the flight crew. We had no idea that this had been done and company procedures do not provide for notification.
Original NASA ASRS Text
Title: A B737-200 WAS DISPATCHED WITH AN OPEN LOGBOOK ITEM. ACFT RETURNED TO THE GATE FOR THE MAINT RELEASE AND LOGBOOK SIGNOFF, INCURRING A DELAY.
Narrative: FOUND UNLATCHED ACCESS PANEL DURING PREFLT WALKAROUND. AS YYY DOES NOT HAVE LINE MAINT, RPTED THIS TO MAINT CTLR IN XXX MAINT CTL AS REQUIRED BY COMPANY PROCS. XXX MAINT COORDINATED TO HAVE MECH AT LCL FBO FACILITY CLOSE PANEL. MECH RPTED THAT ACCESS PANEL WAS CLOSED AND WE PUSHED BACK AND STARTED TAXI. WE THEN RECEIVED AN ACARS MESSAGE FROM XXX THAT WE HAD AN OPEN LOG ITEM REQUIRING ACTION BEFORE DEP. AFTER A LENGTHY DELAY RECEIVED ACARS INFO THAT LOG ITEM HAD BEEN CLRED AND DEPARTED. I'M NOT SURE WHY THE ENTRY WAS MADE TO THE ELECTRONIC LOG FOR AN UNLATCHED PANEL, ESPECIALLY WITHOUT NOTIFICATION TO THE FLC. WE HAD NO IDEA THAT THIS HAD BEEN DONE AND COMPANY PROCS DO NOT PROVIDE FOR NOTIFICATION.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.