|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||0601 To 1200|
|Locale Reference||atc facility : zau.artcc|
|Controlling Facilities||artcc : zau.artcc|
|Operator||common carrier : air carrier|
|Make Model Name||MD-80 Super 80|
|Operating Under FAR Part||Part 121|
|Affiliation||company : air carrier|
|Function||flight attendant : on duty|
|Qualification||flight attendant : currently qualified|
flight attendant aircraft qualified on : 7
|Experience||flight attendant time airline total : 16|
flight attendant time total : 16
flight attendant time type : 2
|Affiliation||company : air carrier|
|Function||oversight : supervisor|
|Anomaly||cabin event other|
inflight encounter : turbulence
|Independent Detector||other other : cab 1|
|Resolutory Action||none taken : anomaly accepted|
After takeoff, we began to level off. I got up to start the coffee and set up for our service. I was standing in the aft galley. We hit unexpected moderate to severe turbulence. I went airborne and landed in the passenger aisle, next to a passenger seat. I grabbed onto a seat armrest and hung on as tight as possible. I was still getting thrashed around. This is how I pulled my rotator cuff in my shoulder. When I hit the floor, I landed on my left foot and hurt it as well. When we landed back in ord, flight service met me and took me to my airline's medical for an x-ray of my foot. I've since been going to a doctor and regular therapy for my foot and shoulder. My airline has been handling this very well for me so far. The captain said that no one reported heavy turbulence, only 'light chop.' he said that it was one of the worst turbulence he has had in his career. They did not classify the turbulence as 'severe,' because the aircraft would have to be taken OTS and checked out. They felt this was not necessary. Several passenger got sick and were extremely nervous as well. Callback conversation with reporter revealed the following information: the reporter said that they did not turn around and come back to ord, but they continued onto phx. She deadheaded back to ord.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, MD80, ORD-PHX. MODERATE TO SEVERE TURB ON CLBOUT. CABIN ATTENDANT INJURED. PAX NERVOUS, SICK. CABIN ATTENDANT TAKEN TO ORD MEDICAL AFTER PHX TURNAROUND.
Narrative: AFTER TKOF, WE BEGAN TO LEVEL OFF. I GOT UP TO START THE COFFEE AND SET UP FOR OUR SVC. I WAS STANDING IN THE AFT GALLEY. WE HIT UNEXPECTED MODERATE TO SEVERE TURB. I WENT AIRBORNE AND LANDED IN THE PAX AISLE, NEXT TO A PAX SEAT. I GRABBED ONTO A SEAT ARMREST AND HUNG ON AS TIGHT AS POSSIBLE. I WAS STILL GETTING THRASHED AROUND. THIS IS HOW I PULLED MY ROTATOR CUFF IN MY SHOULDER. WHEN I HIT THE FLOOR, I LANDED ON MY L FOOT AND HURT IT AS WELL. WHEN WE LANDED BACK IN ORD, FLT SVC MET ME AND TOOK ME TO MY AIRLINE'S MEDICAL FOR AN X-RAY OF MY FOOT. I'VE SINCE BEEN GOING TO A DOCTOR AND REGULAR THERAPY FOR MY FOOT AND SHOULDER. MY AIRLINE HAS BEEN HANDLING THIS VERY WELL FOR ME SO FAR. THE CAPT SAID THAT NO ONE RPTED HVY TURB, ONLY 'LIGHT CHOP.' HE SAID THAT IT WAS ONE OF THE WORST TURB HE HAS HAD IN HIS CAREER. THEY DID NOT CLASSIFY THE TURB AS 'SEVERE,' BECAUSE THE ACFT WOULD HAVE TO BE TAKEN OTS AND CHKED OUT. THEY FELT THIS WAS NOT NECESSARY. SEVERAL PAX GOT SICK AND WERE EXTREMELY NERVOUS AS WELL. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR SAID THAT THEY DID NOT TURN AROUND AND COME BACK TO ORD, BUT THEY CONTINUED ONTO PHX. SHE DEADHEADED BACK TO ORD.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.