Narrative:

Aircraft weight and balance counts delivered by agent. 24 first class, 144 coach, 0 jump seat. Actual 24 first class, 146 coach, 1 jump seat. Asked for new paperwork. Air carrier still doesn't get it.

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Original NASA ASRS Text

Title: A B757-200 PIC ASKS FOR NEW PAPERWORK FROM RAMP CTL AFTER AN ACTUAL PAX COUNT REVEALED A DEV FROM PAPERWORK OF 3 PERSONS IN THE CABIN AT ATL, GA.

Narrative: ACFT WT AND BAL COUNTS DELIVERED BY AGENT. 24 FIRST CLASS, 144 COACH, 0 JUMP SEAT. ACTUAL 24 FIRST CLASS, 146 COACH, 1 JUMP SEAT. ASKED FOR NEW PAPERWORK. ACR STILL DOESN'T GET IT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.