A B737-300 flight crew fails to make an altitude crossing restr 75 mi south of ric, va.

Attributes
ACN	470700
Time
Date	200004
Day	Mon
Local Time Of Day	1801 To 2400
Place
Locale Reference	navaid : ric.vortac
State Reference	VA
Altitude	msl bound lower : 29000 msl bound upper : 31000
Environment
Flight Conditions	IMC
Light	Night
Aircraft 1
Controlling Facilities	artcc : zdc.artcc tower : eham.tower
Operator	common carrier : air carrier
Make Model Name	B737-300
Operating Under FAR Part	Part 121
Navigation In Use	other other vortac
Flight Phase	cruise : level cruise : enroute altitude change
Route In Use	enroute airway : ns.airway
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp pilot : commercial pilot : flight engineer
Experience	flight time last 90 days : 118 flight time total : 10160 flight time type : 3050
ASRS Report	470700
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 150 flight time total : 23000 flight time type : 18000
ASRS Report	470510
Events
Anomaly	altitude deviation : undershoot altitude deviation : crossing restriction not met non adherence : clearance other anomaly other
Independent Detector	other controllera
Resolutory Action	controller : issued advisory none taken : insufficient time
Consequence	faa : reviewed incident with flight crew
Supplementary
Problem Areas	Flight Crew Human Performance Environmental Factor Aircraft
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

Original route of flight jax to dca. We were told by dispatcher to divert to bwi due to dca curfew. Informed ATC of new destination and received new route. PNF got 'out of the loop' momentarily to advise flight attendants and passenger of the changes. During this time ZDC told us to cross 75 mi south of ric at FL290. We were cruising at FL310. I programmed the crossing restr in the FMC and reset the altitude selector. PNF came back 'in the loop' and I briefed him of the restr. We were very busy making all the changes for the destination divert. ATC called us to see if we would make restr. We began immediate descent, but were still high over the crossing restr. Factors: long day fighting thunderstorms in jax, high workload at time of ATC request, 1 pilot out of loop momentarily, autoplt failure to descend properly task saturation in a small amount of time. No evasive action necessary and no known traffic conflict. Supplemental information from acn 470510: approximately 90 mi south of ric we were cleared to cross 75 mi south of ric at FL290.

Original NASA ASRS Text

Title: A B737-300 FLC FAILS TO MAKE AN ALT XING RESTR 75 MI S OF RIC, VA.

Narrative: ORIGINAL RTE OF FLT JAX TO DCA. WE WERE TOLD BY DISPATCHER TO DIVERT TO BWI DUE TO DCA CURFEW. INFORMED ATC OF NEW DEST AND RECEIVED NEW RTE. PNF GOT 'OUT OF THE LOOP' MOMENTARILY TO ADVISE FLT ATTENDANTS AND PAX OF THE CHANGES. DURING THIS TIME ZDC TOLD US TO CROSS 75 MI S OF RIC AT FL290. WE WERE CRUISING AT FL310. I PROGRAMMED THE XING RESTR IN THE FMC AND RESET THE ALT SELECTOR. PNF CAME BACK 'IN THE LOOP' AND I BRIEFED HIM OF THE RESTR. WE WERE VERY BUSY MAKING ALL THE CHANGES FOR THE DEST DIVERT. ATC CALLED US TO SEE IF WE WOULD MAKE RESTR. WE BEGAN IMMEDIATE DSCNT, BUT WERE STILL HIGH OVER THE XING RESTR. FACTORS: LONG DAY FIGHTING TSTMS IN JAX, HIGH WORKLOAD AT TIME OF ATC REQUEST, 1 PLT OUT OF LOOP MOMENTARILY, AUTOPLT FAILURE TO DSND PROPERLY TASK SATURATION IN A SMALL AMOUNT OF TIME. NO EVASIVE ACTION NECESSARY AND NO KNOWN TFC CONFLICT. SUPPLEMENTAL INFO FROM ACN 470510: APPROX 90 MI S OF RIC WE WERE CLRED TO CROSS 75 MI S OF RIC AT FL290.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.