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Reporter complains that they were never briefed by the facility on LOA or video map changes with jax approach.
| Attributes | |
| ACN | 468906 |
| Time | |
| Date | 200004 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zjx.artcc |
| State Reference | FL |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Controlling Facilities | tower : lws.tower |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : radar |
| Qualification | controller : radar |
| Experience | controller radar : 4 |
| ASRS Report | 468906 |
| Events | |
| Independent Detector | other controllera |
| Resolutory Action | none taken : unable |
| Supplementary | |
| Problem Areas | ATC Facility ATC Human Performance |
| Primary Problem | ATC Facility |
| Situations | |
| ATC Facility | procedure or policy : zjx.artcc |
Narrative:
In reference to the changes made on mar/xa/00, I have never been briefed on LOA changes or map changes concerning jax approach. This has resulted in a messed up situation becoming even more messed up. The general feeling is that approach never combines up the same way twice and if they do, they never use the same frequency. The bottom line result is that center controllers never know if the aircraft is flashing to the correct sector, and what frequency to use after handoff is accepted.
Original NASA ASRS Text
Title: RPTR COMPLAINS THAT THEY WERE NEVER BRIEFED BY THE FACILITY ON LOA OR VIDEO MAP CHANGES WITH JAX APCH.
Narrative: IN REF TO THE CHANGES MADE ON MAR/XA/00, I HAVE NEVER BEEN BRIEFED ON LOA CHANGES OR MAP CHANGES CONCERNING JAX APCH. THIS HAS RESULTED IN A MESSED UP SIT BECOMING EVEN MORE MESSED UP. THE GENERAL FEELING IS THAT APCH NEVER COMBINES UP THE SAME WAY TWICE AND IF THEY DO, THEY NEVER USE THE SAME FREQ. THE BOTTOM LINE RESULT IS THAT CTR CTLRS NEVER KNOW IF THE ACFT IS FLASHING TO THE CORRECT SECTOR, AND WHAT FREQ TO USE AFTER HDOF IS ACCEPTED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.