Air carrier aircraft contacts jetway due improper marshalling, damage results.

Attributes
ACN	463183
Time
Date	200002
Day	Mon
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : dtw.airport
State Reference	MI
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	ground : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : cfi pilot : multi engine pilot : instrument pilot : commercial
Experience	flight time last 90 days : 200 flight time total : 1520 flight time type : 20
ASRS Report	463183
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 189 flight time total : 5000 flight time type : 189
ASRS Report	462645
Events
Anomaly	ground encounters other non adherence : company policies
Independent Detector	other flight crewa other flight crewb other other : 3
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Company
Primary Problem	Company

Narrative:

While taxiing into the gate area and following the directions of a ground marshaller, our #2 engine struck the jetway bridge. We were taxiing with the #1 and #4 engines shut down. The aircraft lost momentum and came to a stop short of where the marshaller wanted us. We were signaled to come further forward and the captain applied power to the #2 and #3 engines. As the aircraft started to roll again, it suddenly jerked to a stop. The captain shut down the engines and set the parking brake. It was then we realized that we had hit the jetway. There were no injuries, but the top of the #2 engine inlet was crushed inward. We were later informed that the jetway was not in the correct position. An airbus A320 had departed the gate just prior to our arrival and the jetway was extended for the A320. None of the ramp personnel or the jetway operator noticed this. The marshaller had been only watching the nose wheel in reference to the painted line on the ramp for the rj. Also contributing was the fact that the left wing walker abandoned his position early so he could chock the left main tires. He could have prevented this occurrence if he would have stayed where he was supposed to be.

Original NASA ASRS Text

Title: ACR ACFT CONTACTS JETWAY DUE IMPROPER MARSHALLING, DAMAGE RESULTS.

Narrative: WHILE TAXIING INTO THE GATE AREA AND FOLLOWING THE DIRECTIONS OF A GND MARSHALLER, OUR #2 ENG STRUCK THE JETWAY BRIDGE. WE WERE TAXIING WITH THE #1 AND #4 ENGS SHUT DOWN. THE ACFT LOST MOMENTUM AND CAME TO A STOP SHORT OF WHERE THE MARSHALLER WANTED US. WE WERE SIGNALED TO COME FURTHER FORWARD AND THE CAPT APPLIED PWR TO THE #2 AND #3 ENGS. AS THE ACFT STARTED TO ROLL AGAIN, IT SUDDENLY JERKED TO A STOP. THE CAPT SHUT DOWN THE ENGS AND SET THE PARKING BRAKE. IT WAS THEN WE REALIZED THAT WE HAD HIT THE JETWAY. THERE WERE NO INJURIES, BUT THE TOP OF THE #2 ENG INLET WAS CRUSHED INWARD. WE WERE LATER INFORMED THAT THE JETWAY WAS NOT IN THE CORRECT POS. AN AIRBUS A320 HAD DEPARTED THE GATE JUST PRIOR TO OUR ARR AND THE JETWAY WAS EXTENDED FOR THE A320. NONE OF THE RAMP PERSONNEL OR THE JETWAY OPERATOR NOTICED THIS. THE MARSHALLER HAD BEEN ONLY WATCHING THE NOSE WHEEL IN REF TO THE PAINTED LINE ON THE RAMP FOR THE RJ. ALSO CONTRIBUTING WAS THE FACT THAT THE L WING WALKER ABANDONED HIS POS EARLY SO HE COULD CHOCK THE L MAIN TIRES. HE COULD HAVE PREVENTED THIS OCCURRENCE IF HE WOULD HAVE STAYED WHERE HE WAS SUPPOSED TO BE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.