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Marshal signal ground crew failed to signal flight crew of an MD80 to stop prior to the left wingtip striking the jetway during parking.
| Attributes | |
| ACN | 461942 |
| Time | |
| Date | 200001 |
| Day | Thu |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : dsm.airport |
| State Reference | IA |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : taxi ground other : parking |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : instrument pilot : flight engineer pilot : cfi pilot : atp pilot : multi engine |
| Experience | flight time last 90 days : 250 flight time total : 15000 flight time type : 3500 |
| ASRS Report | 461942 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : instrument pilot : multi engine pilot : commercial |
| Events | |
| Anomaly | ground encounters other other anomaly other |
| Independent Detector | other other : 4 |
| Resolutory Action | none taken : unable none taken : detected after the fact |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Company |
| Primary Problem | Company |
Narrative:
Taxiing in to the gate at dsm, I was following the instructions of the ground signalman. There were 2 yellow lines and turning the corner I was at first unsure what line I was supposed to use. I lined up on the yellow line that I was getting marshaled to and the signalman was giving me the straight ahead signal. When we were approaching the place I expected to stop, I was given a hard right turn. I followed these instructions and the left wingtip contacted the jetway. I was not at any time until after contact was made to stop. The wing walker was trying to tell the signalman to stop me but for some reason he didn't hear or see him. A contributing factor was having 2 lines and not giving me good signals as to what line he wanted me on. Also, ramp congestion and other smaller aircraft parked nearby added to the problem. The best corrective action I could recommend is to have just 1 line, better attention to the wing walkers by the signalman and if ever in doubt, stop the aircraft and establish interphone contact with the cockpit.
Original NASA ASRS Text
Title: MARSHAL SIGNAL GND CREW FAILED TO SIGNAL FLC OF AN MD80 TO STOP PRIOR TO THE L WINGTIP STRIKING THE JETWAY DURING PARKING.
Narrative: TAXIING IN TO THE GATE AT DSM, I WAS FOLLOWING THE INSTRUCTIONS OF THE GND SIGNALMAN. THERE WERE 2 YELLOW LINES AND TURNING THE CORNER I WAS AT FIRST UNSURE WHAT LINE I WAS SUPPOSED TO USE. I LINED UP ON THE YELLOW LINE THAT I WAS GETTING MARSHALED TO AND THE SIGNALMAN WAS GIVING ME THE STRAIGHT AHEAD SIGNAL. WHEN WE WERE APCHING THE PLACE I EXPECTED TO STOP, I WAS GIVEN A HARD R TURN. I FOLLOWED THESE INSTRUCTIONS AND THE L WINGTIP CONTACTED THE JETWAY. I WAS NOT AT ANY TIME UNTIL AFTER CONTACT WAS MADE TO STOP. THE WING WALKER WAS TRYING TO TELL THE SIGNALMAN TO STOP ME BUT FOR SOME REASON HE DIDN'T HEAR OR SEE HIM. A CONTRIBUTING FACTOR WAS HAVING 2 LINES AND NOT GIVING ME GOOD SIGNALS AS TO WHAT LINE HE WANTED ME ON. ALSO, RAMP CONGESTION AND OTHER SMALLER ACFT PARKED NEARBY ADDED TO THE PROB. THE BEST CORRECTIVE ACTION I COULD RECOMMEND IS TO HAVE JUST 1 LINE, BETTER ATTN TO THE WING WALKERS BY THE SIGNALMAN AND IF EVER IN DOUBT, STOP THE ACFT AND ESTABLISH INTERPHONE CONTACT WITH THE COCKPIT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.