B757 crew held the wrong direction at a charted holding pattern.

Attributes
ACN	460500
Time
Date	200001
Day	Sun
Local Time Of Day	1201 To 1800
Place
Locale Reference	navaid : lrp.vortac
State Reference	PA
Altitude	msl single value : 10500
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zny.artcc
Operator	common carrier : air carrier
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Navigation In Use	other other vortac
Flight Phase	descent : vacating altitude
Route In Use	arrival : holding pattern arrival star : bunts 1
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain instruction : instructor oversight : pic
Qualification	pilot : flight engineer pilot : instrument pilot : multi engine pilot : atp pilot : commercial
Experience	flight time last 90 days : 100 flight time total : 14500 flight time type : 3100
ASRS Report	460500
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer instruction : trainee
Qualification	pilot : instrument pilot : commercial pilot : multi engine
Events
Anomaly	non adherence : clearance non adherence : company policies non adherence : published procedure other spatial deviation
Independent Detector	other controllera
Resolutory Action	controller : provided flight assist controller : issued new clearance flight crew : became reoriented
Supplementary
Problem Areas	Flight Crew Human Performance Aircraft ATC Human Performance
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

Our aircraft was flying the bunts one arrival into phl. We had been descending and were given a hold at bunts as published, maintain speed our discretion. ZNY continued to make radio calls to us for altitude changes, to inform us radar service was terminated, inquire about our altitude and then switch us over to phl approach control. In this process of adherence to ZNY's instructions, we entered the holding fix information into our FMC and executed it, prior to checking with each other. Our normal flow of xchking became disrupted by a breakdown in the workload tasks. PF could have been made useful to answer ATC, while PNF entered holding fix data and xchking, would not have been interrupted. The B757-200 FMC defers all holding information into right turns. This breakdown on our part failed to pick this up. PNF was giving IOE instruction to PF at the time. Callback conversation with reporter revealed the following information: pilot indicates that the hold clearance was given at the last second. This along with a multitude of other clrncs at a speech rate that bordered on unintelligible. Cockpit FMS operating protocol broke down because of extreme time constraints.

Original NASA ASRS Text

Title: B757 CREW HELD THE WRONG DIRECTION AT A CHARTED HOLDING PATTERN.

Narrative: OUR ACFT WAS FLYING THE BUNTS ONE ARR INTO PHL. WE HAD BEEN DSNDING AND WERE GIVEN A HOLD AT BUNTS AS PUBLISHED, MAINTAIN SPD OUR DISCRETION. ZNY CONTINUED TO MAKE RADIO CALLS TO US FOR ALT CHANGES, TO INFORM US RADAR SVC WAS TERMINATED, INQUIRE ABOUT OUR ALT AND THEN SWITCH US OVER TO PHL APCH CTL. IN THIS PROCESS OF ADHERENCE TO ZNY'S INSTRUCTIONS, WE ENTERED THE HOLDING FIX INFO INTO OUR FMC AND EXECUTED IT, PRIOR TO CHKING WITH EACH OTHER. OUR NORMAL FLOW OF XCHKING BECAME DISRUPTED BY A BREAKDOWN IN THE WORKLOAD TASKS. PF COULD HAVE BEEN MADE USEFUL TO ANSWER ATC, WHILE PNF ENTERED HOLDING FIX DATA AND XCHKING, WOULD NOT HAVE BEEN INTERRUPTED. THE B757-200 FMC DEFERS ALL HOLDING INFO INTO R TURNS. THIS BREAKDOWN ON OUR PART FAILED TO PICK THIS UP. PNF WAS GIVING IOE INSTRUCTION TO PF AT THE TIME. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: PLT INDICATES THAT THE HOLD CLRNC WAS GIVEN AT THE LAST SECOND. THIS ALONG WITH A MULTITUDE OF OTHER CLRNCS AT A SPEECH RATE THAT BORDERED ON UNINTELLIGIBLE. COCKPIT FMS OPERATING PROTOCOL BROKE DOWN BECAUSE OF EXTREME TIME CONSTRAINTS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.