Narrative:

I was called by mr. X at crew scheduling. He informed me I had a trip leaving the next day with an XA00 morning report time. I informed the scheduler that I was a long callout reserve and needed 9 hours notice. He informed me he had left a message earlier at my house and that the 9 hours could be reduced to 8 hours. I questioned whether or not that was legal and asked who could make that decision. He said he would call his supervisor and find out. Approximately 5 mins later, I was called again by another scheduler, mr. Y, and told that he was not going to call supervisor and that I was legal for the trip. I again questioned the legality of the trip and why I was not called sooner by my pager or cell phone. When I did arrive home, there was a message on my answering machine regarding the trip. After the holidays were over, I contacted chief pilot about other matters and also asked him whether or not the trip was legal. He informed me that scheduling should have tried contacting me by the 3 numbers I have given to crew scheduling. He informed me he didn't think I was legal for the trip. I further checked with supervisor and after looking at the computer entry, the logs reflected a time in which case it was determined I was not legal for the trip. I believe the problem was caused by improper training of crew scheduling and interpretation of the contractual agreement of the company with the union contract which states they will call up to 3 numbers provided by the pilot. Also, the misunderstanding of the new FARS in regards to reserve pilot rest requirements which had been in effect for less than 2 weeks.

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Original NASA ASRS Text

Title: A RESERVE CAPT'S RPT ON FLC WORK SCHEDULING AND THE MIXUP THAT OCCURRED WHEN CREW SCHEDULING CALLED FOR A FLT ASSIGNMENT LATE AT NIGHT FOR THE NEXT MORNING'S FLT AT ZZZ, US.

Narrative: I WAS CALLED BY MR. X AT CREW SCHEDULING. HE INFORMED ME I HAD A TRIP LEAVING THE NEXT DAY WITH AN XA00 MORNING RPT TIME. I INFORMED THE SCHEDULER THAT I WAS A LONG CALLOUT RESERVE AND NEEDED 9 HRS NOTICE. HE INFORMED ME HE HAD LEFT A MESSAGE EARLIER AT MY HOUSE AND THAT THE 9 HRS COULD BE REDUCED TO 8 HRS. I QUESTIONED WHETHER OR NOT THAT WAS LEGAL AND ASKED WHO COULD MAKE THAT DECISION. HE SAID HE WOULD CALL HIS SUPVR AND FIND OUT. APPROX 5 MINS LATER, I WAS CALLED AGAIN BY ANOTHER SCHEDULER, MR. Y, AND TOLD THAT HE WAS NOT GOING TO CALL SUPVR AND THAT I WAS LEGAL FOR THE TRIP. I AGAIN QUESTIONED THE LEGALITY OF THE TRIP AND WHY I WAS NOT CALLED SOONER BY MY PAGER OR CELL PHONE. WHEN I DID ARRIVE HOME, THERE WAS A MESSAGE ON MY ANSWERING MACHINE REGARDING THE TRIP. AFTER THE HOLIDAYS WERE OVER, I CONTACTED CHIEF PLT ABOUT OTHER MATTERS AND ALSO ASKED HIM WHETHER OR NOT THE TRIP WAS LEGAL. HE INFORMED ME THAT SCHEDULING SHOULD HAVE TRIED CONTACTING ME BY THE 3 NUMBERS I HAVE GIVEN TO CREW SCHEDULING. HE INFORMED ME HE DIDN'T THINK I WAS LEGAL FOR THE TRIP. I FURTHER CHKED WITH SUPVR AND AFTER LOOKING AT THE COMPUTER ENTRY, THE LOGS REFLECTED A TIME IN WHICH CASE IT WAS DETERMINED I WAS NOT LEGAL FOR THE TRIP. I BELIEVE THE PROB WAS CAUSED BY IMPROPER TRAINING OF CREW SCHEDULING AND INTERP OF THE CONTRACTUAL AGREEMENT OF THE COMPANY WITH THE UNION CONTRACT WHICH STATES THEY WILL CALL UP TO 3 NUMBERS PROVIDED BY THE PLT. ALSO, THE MISUNDERSTANDING OF THE NEW FARS IN REGARDS TO RESERVE PLT REST REQUIREMENTS WHICH HAD BEEN IN EFFECT FOR LESS THAN 2 WKS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.