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Mechanic report on inoperative lavatory deferred for maintenance. Purser insisted on using it, violating FARS and MEL requirements.
| Attributes | |
| ACN | 453797 |
| Time | |
| Date | 199910 |
| Day | Tue |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| ASRS Report | 453797 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant : currently qualified |
| Events | |
| Anomaly | aircraft equipment problem : less severe cabin event other maintenance problem : non compliance with mel non adherence : published procedure non adherence : far non adherence : company policies |
| Independent Detector | other other : cab1 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other |
| Factors | |
| Maintenance | contributing factor : schedule pressure performance deficiency : repair |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Chart Or Publication Company Maintenance Human Performance Aircraft |
| Primary Problem | Aircraft |
Narrative:
While completing deferral (MEL requirement) of the F1 lavatory, I was questioned by the purser (flight attendant #1) on flight on why the lavatory was being placarded inoperative. I informed her that the toilet was not working and the lavatory was to remain closed. After hearing this, she then informed me that she would (once I was gone) remove the inoperative sticker from the F1 lavatory and unlock the door for use. I am writing this statement to inform you that I at that time prior to departure had accomplished all necessary paperwork and complied with all MEL requirements of the F1 lavatory. The use of any placarded system by any person constitutes a violation of FARS and MEL requirements.
Original NASA ASRS Text
Title: MECH RPT ON INOP LAVATORY DEFERRED FOR MAINT. PURSER INSISTED ON USING IT, VIOLATING FARS AND MEL REQUIREMENTS.
Narrative: WHILE COMPLETING DEFERRAL (MEL REQUIREMENT) OF THE F1 LAVATORY, I WAS QUESTIONED BY THE PURSER (FLT ATTENDANT #1) ON FLT ON WHY THE LAVATORY WAS BEING PLACARDED INOP. I INFORMED HER THAT THE TOILET WAS NOT WORKING AND THE LAVATORY WAS TO REMAIN CLOSED. AFTER HEARING THIS, SHE THEN INFORMED ME THAT SHE WOULD (ONCE I WAS GONE) REMOVE THE INOP STICKER FROM THE F1 LAVATORY AND UNLOCK THE DOOR FOR USE. I AM WRITING THIS STATEMENT TO INFORM YOU THAT I AT THAT TIME PRIOR TO DEP HAD ACCOMPLISHED ALL NECESSARY PAPERWORK AND COMPLIED WITH ALL MEL REQUIREMENTS OF THE F1 LAVATORY. THE USE OF ANY PLACARDED SYS BY ANY PERSON CONSTITUTES A VIOLATION OF FARS AND MEL REQUIREMENTS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.