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Flight attendant report, B757, jfk-yvr, severe head injury to reporter, due to location of lavatory door.
| Attributes | |
| ACN | 446664 |
| Time | |
| Date | 199908 |
| Day | Thu |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : zob.artcc |
| State Reference | OH |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zob.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| Experience | flight attendant time airline total : 7 flight attendant time total : 8.5 flight attendant time type : 6 |
| ASRS Report | 446664 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | observation : passenger |
| Events | |
| Anomaly | cabin event other |
| Independent Detector | other other : number 1 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Chart Or Publication Company FAA Cabin Crew Human Performance Aircraft Passenger Human Performance |
| Primary Problem | Ambiguous |
Narrative:
When I exited the cockpit after reporting that it was too warm in the main cabin, a passenger opened the first class lavatory carelessly, and in haste, and literally smashed the door against my forehead, as he was exiting the lavatory. This resulted in a concussion and whiplash trauma to me, the flight attendant. To help prevent such incidents in the future, I suggest putting up a sign in all lavatories inside that states: open door slowly and carefully.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, B757, JFK-YVR, SEVERE HEAD INJURY TO RPTR, DUE TO LOCATION OF LAVATORY DOOR.
Narrative: WHEN I EXITED THE COCKPIT AFTER RPTING THAT IT WAS TOO WARM IN THE MAIN CABIN, A PAX OPENED THE FIRST CLASS LAVATORY CARELESSLY, AND IN HASTE, AND LITERALLY SMASHED THE DOOR AGAINST MY FOREHEAD, AS HE WAS EXITING THE LAVATORY. THIS RESULTED IN A CONCUSSION AND WHIPLASH TRAUMA TO ME, THE FLT ATTENDANT. TO HELP PREVENT SUCH INCIDENTS IN THE FUTURE, I SUGGEST PUTTING UP A SIGN IN ALL LAVATORIES INSIDE THAT STATES: OPEN DOOR SLOWLY AND CAREFULLY.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.