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Flight attendant report, A300, mia-sju, verbal and physical assault on a flight attendant, police met flight. Fbi didn't enforce FARS, no prosecution.
| Attributes | |
| ACN | 444051 |
| Time | |
| Date | 199907 |
| Day | Sat |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : sju.airport |
| State Reference | PR |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : sju.tower |
| Operator | common carrier : air carrier |
| Make Model Name | A300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : taxi landing : roll |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
| Experience | flight attendant time airline total : 9 flight attendant time total : 9 |
| ASRS Report | 444051 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | observation : passenger |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : far non adherence : published procedure non adherence : company policies |
| Independent Detector | other other : cab 1 |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Company Chart Or Publication Passenger Human Performance FAA |
| Primary Problem | Ambiguous |
Narrative:
Passenger started to bring baggage from the overhead bin, upon aircraft just touching down to runway. He was challenged by flight attendant #5 (2L jump seat) but he refused to comply, and all attempts were unsuccessful. The rest was just chaos. Passenger (mia-sju) was abusive, verbally and physically, to the crew members and passenger. Passenger told me that he was going to kill me after we were parked at the gate. This man was so out of control that there was no chance to put handcuffs, because it was about to start a riot inside the aircraft. The local fbi office never followed up at the airport. They just asked local police if the crew members were bleeding or had any broken bones, because the attorney general didn't want to press any charges on this crazy passenger.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, A300, MIA-SJU, VERBAL AND PHYSICAL ASSAULT ON A FLT ATTENDANT, POLICE MET FLT. FBI DIDN'T ENFORCE FARS, NO PROSECUTION.
Narrative: PAX STARTED TO BRING BAGGAGE FROM THE OVERHEAD BIN, UPON ACFT JUST TOUCHING DOWN TO RWY. HE WAS CHALLENGED BY FLT ATTENDANT #5 (2L JUMP SEAT) BUT HE REFUSED TO COMPLY, AND ALL ATTEMPTS WERE UNSUCCESSFUL. THE REST WAS JUST CHAOS. PAX (MIA-SJU) WAS ABUSIVE, VERBALLY AND PHYSICALLY, TO THE CREW MEMBERS AND PAX. PAX TOLD ME THAT HE WAS GOING TO KILL ME AFTER WE WERE PARKED AT THE GATE. THIS MAN WAS SO OUT OF CTL THAT THERE WAS NO CHANCE TO PUT HANDCUFFS, BECAUSE IT WAS ABOUT TO START A RIOT INSIDE THE ACFT. THE LCL FBI OFFICE NEVER FOLLOWED UP AT THE ARPT. THEY JUST ASKED LCL POLICE IF THE CREW MEMBERS WERE BLEEDING OR HAD ANY BROKEN BONES, BECAUSE THE ATTORNEY GENERAL DIDN'T WANT TO PRESS ANY CHARGES ON THIS CRAZY PAX.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.