Reporter states that there is a problem with his facility's emergency notification phone line.

Attributes
ACN	441887
Time
Date	199907
Day	Mon
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : cos.tower
State Reference	CO
Altitude	agl single value : 0
Person 1
Affiliation	government : faa
Function	controller : ground
Qualification	controller : non radar
Experience	controller radar : 10 controller time certified in position1 : 8 flight time total : 400
ASRS Report	441887
Events
Anomaly	other spatial deviation
Independent Detector	atc equipment other atc equipment : emergerncy phone line other controllera
Resolutory Action	none taken : anomaly accepted
Supplementary
Problem Areas	FAA Maintenance Human Performance Environmental Factor ATC Facility ATC Human Performance
Primary Problem	Maintenance Human Performance
Situations
ATC Facility	communication equipment : cos.tower

Narrative:

Cos has a phone circuit connected to several entities for emergency notification. In this instance (and many previous) one of the terminating offices was not staffed, so the phone in that office continued to ring, interfering significantly with the communication of the details of the emergency to the parties who needed the information.

Original NASA ASRS Text

Title: RPTR STATES THAT THERE IS A PROB WITH HIS FACILITY'S EMER NOTIFICATION PHONE LINE.

Narrative: COS HAS A PHONE CIRCUIT CONNECTED TO SEVERAL ENTITIES FOR EMER NOTIFICATION. IN THIS INSTANCE (AND MANY PREVIOUS) ONE OF THE TERMINATING OFFICES WAS NOT STAFFED, SO THE PHONE IN THAT OFFICE CONTINUED TO RING, INTERFERING SIGNIFICANTLY WITH THE COM OF THE DETAILS OF THE EMER TO THE PARTIES WHO NEEDED THE INFO.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.