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Flight attendant report, mia-jfk, aggressive, unruly passenger grabbed deadheading flight attendant on taxi in. Police, no arrest.
| Attributes | |
| ACN | 438948 |
| Time | |
| Date | 199905 |
| Day | Fri |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : mia.tower |
| State Reference | FL |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | tower : mia.tower |
| Operator | common carrier : air carrier |
| Make Model Name | A300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | landing other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 pilot : military |
| Experience | flight attendant time airline total : 27 flight attendant time total : 27 flight attendant time type : 75 |
| ASRS Report | 438948 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : off duty |
| Qualification | flight attendant : currently qualified |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : far non adherence : company policies |
| Independent Detector | other other : cab 1 |
| Resolutory Action | other |
| Consequence | other |
| Supplementary | |
| Problem Areas | FAA Company Aircraft Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
A female passenger stood up during landing and rang the call button 4 times. I was unable to respond, because we were 100 ft from runway. After we were off the active runway, I went to see what the problem was. The nonticketed child had gum on her back! A passenger saw the parents give the child the gum, and they claimed it was on seat belt. The male passenger demanded alcohol to take off gum. I said that we didn't carry such an item. He was screaming that his child was in peril. I returned to my jump seat 2L. The passenger got up from seat during taxi in, and approached me and threatened me to open up first aid kit for rubbing alcohol. He was told to return to seat. He refused. A deadheading male flight attendant came to help me. Male passenger grabbed male flight attendant. The police met the flight. No arrest was made.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, MIA-JFK, AGGRESSIVE, UNRULY PAX GRABBED DEADHEADING FLT ATTENDANT ON TAXI IN. POLICE, NO ARREST.
Narrative: A FEMALE PAX STOOD UP DURING LNDG AND RANG THE CALL BUTTON 4 TIMES. I WAS UNABLE TO RESPOND, BECAUSE WE WERE 100 FT FROM RWY. AFTER WE WERE OFF THE ACTIVE RWY, I WENT TO SEE WHAT THE PROB WAS. THE NONTICKETED CHILD HAD GUM ON HER BACK! A PAX SAW THE PARENTS GIVE THE CHILD THE GUM, AND THEY CLAIMED IT WAS ON SEAT BELT. THE MALE PAX DEMANDED ALCOHOL TO TAKE OFF GUM. I SAID THAT WE DIDN'T CARRY SUCH AN ITEM. HE WAS SCREAMING THAT HIS CHILD WAS IN PERIL. I RETURNED TO MY JUMP SEAT 2L. THE PAX GOT UP FROM SEAT DURING TAXI IN, AND APCHED ME AND THREATENED ME TO OPEN UP FIRST AID KIT FOR RUBBING ALCOHOL. HE WAS TOLD TO RETURN TO SEAT. HE REFUSED. A DEADHEADING MALE FLT ATTENDANT CAME TO HELP ME. MALE PAX GRABBED MALE FLT ATTENDANT. THE POLICE MET THE FLT. NO ARREST WAS MADE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.