 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Flight attendant report, B727-200, mia-pls, unruly passenger, disobey FARS on taxi, defecate on lavatory floor.
| Attributes | |
| ACN | 437930 |
| Time | |
| Date | 199905 |
| Day | Tue |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : mbpv.airport |
| State Reference | FO |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : mbpv.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B727-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | descent : approach ground : taxi |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
| Experience | flight attendant time airline total : 10 flight attendant time total : 10 flight attendant time type : 95 |
| ASRS Report | 437930 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | observation : passenger |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies other anomaly other |
| Independent Detector | other other : #1 |
| Resolutory Action | none taken : detected after the fact |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Company Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
A passenger seemed to be upset when I asked him to pay for his beer. He was also very nasty to other flight attendants on board. He asked one flight attendant for a beer upon landing. Before the wheels came down, he ran into bathroom. He came out before we landed. I opened the bathroom door when we were at the gate, and the man had defecated on the floor. I learned later that another passenger heard the man say, 'I fixed them.' when he returned to his seat. The only way I know his actions were on purpose was because of this incident.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, B727-200, MIA-PLS, UNRULY PAX, DISOBEY FARS ON TAXI, DEFECATE ON LAVATORY FLOOR.
Narrative: A PAX SEEMED TO BE UPSET WHEN I ASKED HIM TO PAY FOR HIS BEER. HE WAS ALSO VERY NASTY TO OTHER FLT ATTENDANTS ON BOARD. HE ASKED ONE FLT ATTENDANT FOR A BEER UPON LNDG. BEFORE THE WHEELS CAME DOWN, HE RAN INTO BATHROOM. HE CAME OUT BEFORE WE LANDED. I OPENED THE BATHROOM DOOR WHEN WE WERE AT THE GATE, AND THE MAN HAD DEFECATED ON THE FLOOR. I LEARNED LATER THAT ANOTHER PAX HEARD THE MAN SAY, 'I FIXED THEM.' WHEN HE RETURNED TO HIS SEAT. THE ONLY WAY I KNOW HIS ACTIONS WERE ON PURPOSE WAS BECAUSE OF THIS INCIDENT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.