Flight attendant report on boarding B757 mia-dfw passenger refusal to stow bags.

Attributes
ACN	437325
Time
Date	199905
Day	Mon
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : mia.airport
State Reference	FL
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : parked ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 4
Experience	flight attendant time airline total : 12.5 flight attendant time total : 12.5 flight attendant time type : 60
ASRS Report	437325
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified
Events
Anomaly	cabin event : passenger misconduct non adherence : far other anomaly other
Independent Detector	other other : #2
Resolutory Action	none taken : anomaly accepted other
Consequence	Other

Narrative:

2 passenger seated first row of main cabin at bulkhead, exit row seat left side. 2 female passenger were instructed to stow purses (large) under the seat or in an overhead bin. They refused because they said on other flts they had held their purses. The #3 flight attendant asked 2 times, then I (flight attendant #4) came by and asked them to stow bags. I assumed they would comply, then I proceeded through the cabin to make sure bags were stowed and bins closed. The #3 flight attendant saw the women's bags still on their laps, an argument ensued. The #3 flight attendant stowed the bags and informed them they could comply or be removed from the aircraft. The passenger were presented with a passenger misconduct form. The women continued to discuss the incident throughout the flight. Several other passenger were disturbed by the women's behavior, however, there was no further confrontation.

Original NASA ASRS Text

Title: FLT ATTENDANT RPT ON BOARDING B757 MIA-DFW PAX REFUSAL TO STOW BAGS.

Narrative: 2 PAX SEATED FIRST ROW OF MAIN CABIN AT BULKHEAD, EXIT ROW SEAT L SIDE. 2 FEMALE PAX WERE INSTRUCTED TO STOW PURSES (LARGE) UNDER THE SEAT OR IN AN OVERHEAD BIN. THEY REFUSED BECAUSE THEY SAID ON OTHER FLTS THEY HAD HELD THEIR PURSES. THE #3 FLT ATTENDANT ASKED 2 TIMES, THEN I (FLT ATTENDANT #4) CAME BY AND ASKED THEM TO STOW BAGS. I ASSUMED THEY WOULD COMPLY, THEN I PROCEEDED THROUGH THE CABIN TO MAKE SURE BAGS WERE STOWED AND BINS CLOSED. THE #3 FLT ATTENDANT SAW THE WOMEN'S BAGS STILL ON THEIR LAPS, AN ARGUMENT ENSUED. THE #3 FLT ATTENDANT STOWED THE BAGS AND INFORMED THEM THEY COULD COMPLY OR BE REMOVED FROM THE ACFT. THE PAX WERE PRESENTED WITH A PAX MISCONDUCT FORM. THE WOMEN CONTINUED TO DISCUSS THE INCIDENT THROUGHOUT THE FLT. SEVERAL OTHER PAX WERE DISTURBED BY THE WOMEN'S BEHAVIOR, HOWEVER, THERE WAS NO FURTHER CONFRONTATION.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.