Flight attendant report, B727, unruly passenger removed during ground delay in tpa.

Attributes
ACN	436692
Time
Date	199905
Day	Mon
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : tpa.airport
State Reference	FL
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B727 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : preflight ground : parked ground : holding
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 2
Experience	flight attendant time airline total : 18 flight attendant time total : 18 flight attendant time type : 90
ASRS Report	436692
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	cabin event : passenger misconduct non adherence : far
Independent Detector	other other : cab attendent
Resolutory Action	other
Consequence	other
Supplementary
Problem Areas	Cabin Crew Human Performance

Narrative:

A male passenger wanted alcohol while on ground during a WX delay. He asked all 4 flight attendant crew members. When he was refused by all 4 flight attendants, he became belligerent towards the #2 and #4 flight attendants. His body language became threatening, and he was yelling. The captain was notified, and spoke to the passenger. He could not calm down, so the police were notified. The passenger was removed from the flight.

Original NASA ASRS Text

Title: FLT ATTENDANT RPT, B727, UNRULY PAX REMOVED DURING GND DELAY IN TPA.

Narrative: A MALE PAX WANTED ALCOHOL WHILE ON GND DURING A WX DELAY. HE ASKED ALL 4 FLT ATTENDANT CREW MEMBERS. WHEN HE WAS REFUSED BY ALL 4 FLT ATTENDANTS, HE BECAME BELLIGERENT TOWARDS THE #2 AND #4 FLT ATTENDANTS. HIS BODY LANGUAGE BECAME THREATENING, AND HE WAS YELLING. THE CAPT WAS NOTIFIED, AND SPOKE TO THE PAX. HE COULD NOT CALM DOWN, SO THE POLICE WERE NOTIFIED. THE PAX WAS REMOVED FROM THE FLT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.