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A commercial fixed wing large transport on initial climb at 2500 ft had seats fall backwards injuring 3 passenger.
| Attributes | |
| ACN | 429211 |
| Time | |
| Date | 199902 |
| Day | Sat |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | navaid : dhp.vortac |
| State Reference | FL |
| Altitude | agl single value : 2500 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tracon : zzz.tracon |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other vortac |
| Flight Phase | climbout : initial |
| Route In Use | departure sid : mia 2 |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 80 flight time total : 17500 flight time type : 4100 |
| ASRS Report | 429211 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : instrument pilot : multi engine pilot : commercial |
| Events | |
| Anomaly | aircraft equipment problem : critical cabin event other maintenance problem : improper maintenance non adherence : published procedure non adherence : far |
| Independent Detector | other other : cab |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other other |
| Factors | |
| Maintenance | contributing factor : schedule pressure performance deficiency : inspection performance deficiency : repair |
| Supplementary | |
| Problem Areas | Aircraft Maintenance Human Performance |
| Primary Problem | Maintenance Human Performance |
Narrative:
Upon takeoff at ZZZ international airport on flight xyz from ZZZ to santo domingo, row xa dislatched and fell backwards. I was notified by my flight attendant of this incident. There were 2 passenger sitting on row xa who complained of lower back and neck pain. After some time, the passenger behind row xa complained of pain on his legs where the row of seats had fallen on him. I instructed the flight engineer to have medical assistance ready at the gate upon arrival. I also told the flight engineer to write in the logbook that row xa had fallen backward so that maintenance could fix it upon landing. In santo domingo the maintenance crew secured row xa. However, I gave instructions to my flight crew not to seat any passenger in this row. I felt it was important to have the problem checked by maintenance in ZZZ before using this row again for passenger. This flight crew arrived in sdq 3 hours late. Due to the arrival time, we were told to unload and reload the plane quickly. Although I had told the flight engineer to write it up in the logbook, I forgot to verify that maintenance in sdq had signed the logbook. We realized this oversight once we had taken off. In ZZZ we advised maintenance of the discrepancy. They checked and secured row xa and then went ahead and signed the logbook.
Original NASA ASRS Text
Title: A COMMERCIAL FIXED WING LARGE TRANSPORT ON INITIAL CLB AT 2500 FT HAD SEATS FALL BACKWARDS INJURING 3 PAX.
Narrative: UPON TKOF AT ZZZ INTL ARPT ON FLT XYZ FROM ZZZ TO SANTO DOMINGO, ROW XA DISLATCHED AND FELL BACKWARDS. I WAS NOTIFIED BY MY FLT ATTENDANT OF THIS INCIDENT. THERE WERE 2 PAX SITTING ON ROW XA WHO COMPLAINED OF LOWER BACK AND NECK PAIN. AFTER SOME TIME, THE PAX BEHIND ROW XA COMPLAINED OF PAIN ON HIS LEGS WHERE THE ROW OF SEATS HAD FALLEN ON HIM. I INSTRUCTED THE FE TO HAVE MEDICAL ASSISTANCE READY AT THE GATE UPON ARR. I ALSO TOLD THE FE TO WRITE IN THE LOGBOOK THAT ROW XA HAD FALLEN BACKWARD SO THAT MAINT COULD FIX IT UPON LNDG. IN SANTO DOMINGO THE MAINT CREW SECURED ROW XA. HOWEVER, I GAVE INSTRUCTIONS TO MY FLC NOT TO SEAT ANY PAX IN THIS ROW. I FELT IT WAS IMPORTANT TO HAVE THE PROB CHKED BY MAINT IN ZZZ BEFORE USING THIS ROW AGAIN FOR PAX. THIS FLC ARRIVED IN SDQ 3 HRS LATE. DUE TO THE ARR TIME, WE WERE TOLD TO UNLOAD AND RELOAD THE PLANE QUICKLY. ALTHOUGH I HAD TOLD THE FE TO WRITE IT UP IN THE LOGBOOK, I FORGOT TO VERIFY THAT MAINT IN SDQ HAD SIGNED THE LOGBOOK. WE REALIZED THIS OVERSIGHT ONCE WE HAD TAKEN OFF. IN ZZZ WE ADVISED MAINT OF THE DISCREPANCY. THEY CHKED AND SECURED ROW XA AND THEN WENT AHEAD AND SIGNED THE LOGBOOK.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.