Narrative:

Tpe clearance delivery cleared us for anpu 2 departure, tinho transition, flight plan route, maintain FL280. After takeoff we contacted tpe departure control, reporting that we were climbing to FL280. She cleared us to FL310 and cancel the FL200 at or below restr. We read back the clearance, set FL310 in the altitude alerter and verified the FL310 altitude clearance between the crew as our company operations specifications mandates. We were then handed off to tpe control (center). We reported to control that we were climbing out of FL275 for FL310. Tpe control responded with a roger. A few mins later tpe control said he showed us climbing through FL287 and descend back to FL280. We descended back to FL280 and told him that tpe departure cleared us to FL310 and delete the FL200 restr, also we told him that our initial call to him was, climbing out of FL275 for FL310. He said he would check on it. The controller came back to us saying that FL310 is available if we want it. We said we would stay at FL280. Then I noticed they changed controllers. We were flying as cleared. I believe the confusion was between tpe departure and tpe control.

Google
 

Original NASA ASRS Text

Title: APPARENTLY, TPE CTLR ISSUED AN INCORRECT CLB CLRNC TO A DEPARTING ACR AND RCTP CTLR RECOGNIZED AND CORRECTED THE ALT CLB CLRNC.

Narrative: TPE CLRNC DELIVERY CLRED US FOR ANPU 2 DEP, TINHO TRANSITION, FLT PLAN RTE, MAINTAIN FL280. AFTER TKOF WE CONTACTED TPE DEP CTL, RPTING THAT WE WERE CLBING TO FL280. SHE CLRED US TO FL310 AND CANCEL THE FL200 AT OR BELOW RESTR. WE READ BACK THE CLRNC, SET FL310 IN THE ALT ALERTER AND VERIFIED THE FL310 ALT CLRNC BTWN THE CREW AS OUR COMPANY OPS SPECS MANDATES. WE WERE THEN HANDED OFF TO TPE CTL (CTR). WE RPTED TO CTL THAT WE WERE CLBING OUT OF FL275 FOR FL310. TPE CTL RESPONDED WITH A ROGER. A FEW MINS LATER TPE CTL SAID HE SHOWED US CLBING THROUGH FL287 AND DSND BACK TO FL280. WE DSNDED BACK TO FL280 AND TOLD HIM THAT TPE DEP CLRED US TO FL310 AND DELETE THE FL200 RESTR, ALSO WE TOLD HIM THAT OUR INITIAL CALL TO HIM WAS, CLBING OUT OF FL275 FOR FL310. HE SAID HE WOULD CHK ON IT. THE CTLR CAME BACK TO US SAYING THAT FL310 IS AVAILABLE IF WE WANT IT. WE SAID WE WOULD STAY AT FL280. THEN I NOTICED THEY CHANGED CTLRS. WE WERE FLYING AS CLRED. I BELIEVE THE CONFUSION WAS BTWN TPE DEP AND TPE CTL.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.