Narrative:

Location: london heathrow airport. Flight from ord to lhr was uneventful until captain's landing at london heathrow. My duty position was seating in the center jump seat as international officer. I observed the captain's approach as a normal one. He was on localizer and GS. His airspeed was on final approach speed plus appropriate additives. WX was VMC, but it still was nighttime. Captain chose to land without autospoilers and without autobrakes. Captain started his flare about 20 ft. The aircraft touched down then ballooned back up. At that time the captain pushed the nose forward causing the nosewheel to impact the ground. About the same time the main wheels touched down for the second time. Aircraft then went a little right wing high in its attitude, but unsure if right wheel came off ground. On rollout, the left aft entry door light status message illuminated and then extinguished. Aircraft postflt inspection showed damage done to top half of fuselage located adjacent to forward cargo door. Looked at landing gear and saw no visible fluid leaks or broken linkage. Aircraft seemed to be sitting in a normal position -- not leaning to one side or the other.

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Original NASA ASRS Text

Title: FLC OF B767 EXPERIENCES HARD LNDG AT LHR.

Narrative: LOCATION: LONDON HEATHROW ARPT. FLT FROM ORD TO LHR WAS UNEVENTFUL UNTIL CAPT'S LNDG AT LONDON HEATHROW. MY DUTY POS WAS SEATING IN THE CTR JUMP SEAT AS INTL OFFICER. I OBSERVED THE CAPT'S APCH AS A NORMAL ONE. HE WAS ON LOC AND GS. HIS AIRSPD WAS ON FINAL APCH SPD PLUS APPROPRIATE ADDITIVES. WX WAS VMC, BUT IT STILL WAS NIGHTTIME. CAPT CHOSE TO LAND WITHOUT AUTOSPOILERS AND WITHOUT AUTOBRAKES. CAPT STARTED HIS FLARE ABOUT 20 FT. THE ACFT TOUCHED DOWN THEN BALLOONED BACK UP. AT THAT TIME THE CAPT PUSHED THE NOSE FORWARD CAUSING THE NOSEWHEEL TO IMPACT THE GND. ABOUT THE SAME TIME THE MAIN WHEELS TOUCHED DOWN FOR THE SECOND TIME. ACFT THEN WENT A LITTLE R WING HIGH IN ITS ATTITUDE, BUT UNSURE IF R WHEEL CAME OFF GND. ON ROLLOUT, THE L AFT ENTRY DOOR LIGHT STATUS MESSAGE ILLUMINATED AND THEN EXTINGUISHED. ACFT POSTFLT INSPECTION SHOWED DAMAGE DONE TO TOP HALF OF FUSELAGE LOCATED ADJACENT TO FORWARD CARGO DOOR. LOOKED AT LNDG GEAR AND SAW NO VISIBLE FLUID LEAKS OR BROKEN LINKAGE. ACFT SEEMED TO BE SITTING IN A NORMAL POS -- NOT LEANING TO ONE SIDE OR THE OTHER.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.