|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||1201 To 1800|
|Locale Reference||airport : fll|
|Altitude||agl bound lower : 0|
agl bound upper : 0
|Controlling Facilities||artcc : zkc|
|Operator||common carrier : air carrier|
|Make Model Name||B757 Undifferentiated or Other Model|
|Operating Under FAR Part||Part 121|
|Navigation In Use||Other|
|Flight Phase||ground : preflight|
|Affiliation||company : air carrier|
|Function||flight attendant : on duty|
|Qualification||other other : other|
|Function||observation : passenger|
|Anomaly||other anomaly other|
|Independent Detector||other other : unspecified|
|Air Traffic Incident||other|
Main cabin galley flight attendant X asked passenger in question to see his boarding pass because of seat duplication. Passenger response was 'fuck you.' passenger continued his abusive and foul language and was totally uncooperative causing a big scene in main cabin. The same passenger also caused same problem at the gate prior to boarding (he also was abusive to gate agents). This same passenger continued his bad behavior by abusing flight attendants and bad mouthing the airline until captain went to rear of cabin and told the man and his family to deplane aircraft. The man at first refused to leave until captain told him if he didn't voluntarily leave, the sheriff (police) would be called. The man and his family deplaned, but on their way out they continued bad behavior, even giving everyone the finger (flipping the bird). Flts from fll-lax and flts from lax-fll are notorious for scary passenger. I have seen several arrests and others kicked off of planes. They seem to show up in a rage and too often agents put them on aircraft just to get them out of their hair.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING A PAX WHO REFUSED TO SHOW HIS BOARDING PASS TO THE FLT ATTENDANT WHEN THERE WAS A DISPUTE ABOUT A SEAT DUPLICATION. HE WAS ULTIMATELY REMOVED FROM THE FLT BY THE CAPT.
Narrative: MAIN CABIN GALLEY FLT ATTENDANT X ASKED PAX IN QUESTION TO SEE HIS BOARDING PASS BECAUSE OF SEAT DUPLICATION. PAX RESPONSE WAS 'FUCK YOU.' PAX CONTINUED HIS ABUSIVE AND FOUL LANGUAGE AND WAS TOTALLY UNCOOPERATIVE CAUSING A BIG SCENE IN MAIN CABIN. THE SAME PAX ALSO CAUSED SAME PROB AT THE GATE PRIOR TO BOARDING (HE ALSO WAS ABUSIVE TO GATE AGENTS). THIS SAME PAX CONTINUED HIS BAD BEHAVIOR BY ABUSING FLT ATTENDANTS AND BAD MOUTHING THE AIRLINE UNTIL CAPT WENT TO REAR OF CABIN AND TOLD THE MAN AND HIS FAMILY TO DEPLANE ACFT. THE MAN AT FIRST REFUSED TO LEAVE UNTIL CAPT TOLD HIM IF HE DIDN'T VOLUNTARILY LEAVE, THE SHERIFF (POLICE) WOULD BE CALLED. THE MAN AND HIS FAMILY DEPLANED, BUT ON THEIR WAY OUT THEY CONTINUED BAD BEHAVIOR, EVEN GIVING EVERYONE THE FINGER (FLIPPING THE BIRD). FLTS FROM FLL-LAX AND FLTS FROM LAX-FLL ARE NOTORIOUS FOR SCARY PAX. I HAVE SEEN SEVERAL ARRESTS AND OTHERS KICKED OFF OF PLANES. THEY SEEM TO SHOW UP IN A RAGE AND TOO OFTEN AGENTS PUT THEM ON ACFT JUST TO GET THEM OUT OF THEIR HAIR.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.