Narrative:

On approach to ord in gusty non convective conditions, winds 220 degrees, 45 KTS gusting to 55 KTS on approach to runway 22L at ord at approximately 700 ft AGL, received a microburst alert from ord tower. Missed approach, and came around for another try. Second try at approximately 2000 ft AGL, another microburst alert from tower. Now at minimum fuel to divert to make. Divert to mke was uneventful. After refueling at mke, received clearance to ord with assurance that everybody was getting in to ord. On approach to runway 22R at ord at approximately 1000 ft, another microburst alert from tower. Came around for another approach and successfully landed. After landing, flight attendants informed us that the ATC communications had been on the passenger entertainment system the whole time. As per our company's standard procedures, we forgot to turn it off and they never told us. Bad CRM between cockpit and flight attendants and passenger scared unnecessarily.

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Original NASA ASRS Text

Title: WHILE ON APCH TO ORD, A B737 FLC IS ALERTED OF A MICROBURST ON FINAL AND EXECUTES A GAR. ON THE SECOND APCH, ADVISED OF A MICROBURST ALERT, THE FLC DETERMINES DIVERSION IS NECESSARY DUE TO FUEL. FO WAS CONCERNED AFTER BEING ADVISED THAT ATC COM WAS LEFT ON FOR PAX MONITORING.

Narrative: ON APCH TO ORD IN GUSTY NON CONVECTIVE CONDITIONS, WINDS 220 DEGS, 45 KTS GUSTING TO 55 KTS ON APCH TO RWY 22L AT ORD AT APPROX 700 FT AGL, RECEIVED A MICROBURST ALERT FROM ORD TWR. MISSED APCH, AND CAME AROUND FOR ANOTHER TRY. SECOND TRY AT APPROX 2000 FT AGL, ANOTHER MICROBURST ALERT FROM TWR. NOW AT MINIMUM FUEL TO DIVERT TO MAKE. DIVERT TO MKE WAS UNEVENTFUL. AFTER REFUELING AT MKE, RECEIVED CLRNC TO ORD WITH ASSURANCE THAT EVERYBODY WAS GETTING IN TO ORD. ON APCH TO RWY 22R AT ORD AT APPROX 1000 FT, ANOTHER MICROBURST ALERT FROM TWR. CAME AROUND FOR ANOTHER APCH AND SUCCESSFULLY LANDED. AFTER LNDG, FLT ATTENDANTS INFORMED US THAT THE ATC COMS HAD BEEN ON THE PAX ENTERTAINMENT SYS THE WHOLE TIME. AS PER OUR COMPANY'S STANDARD PROCS, WE FORGOT TO TURN IT OFF AND THEY NEVER TOLD US. BAD CRM BTWN COCKPIT AND FLT ATTENDANTS AND PAX SCARED UNNECESSARILY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.