Flight attendant report regarding electrical burning smell in cabin. When notify the cockpit of the ...

Attributes
ACN	415668
Time
Date	199809
Day	Mon
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : den
State Reference	CO
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zdv
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	Other Other
Flight Phase	cruise other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
ASRS Report	415668
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
Events
Anomaly	aircraft equipment problem : critical
Independent Detector	other flight crewa other other : unspecified
Resolutory Action	flight crew : declared emergency other
Consequence	Other
Supplementary
Primary Problem	Aircraft

Narrative:

In the middle of the meal service, where I was in the first class galley preparing entrees and sending them out to passenger, a main cabin flight attendant rushed up to my galley complaining of a bad smell in the cabin. She rushed up to the cockpit to report this to the cockpit. At that point, I did not notice any abnormal smell in the cabin. However, when the flight attendant came out of the cockpit, I suddenly smelled on overpwring scent of burning/melting electrical equipment. I went up to the cockpit to receive 'test' information because I knew something was seriously wrong. The captain informed me that we would be landing in den in 20 mins and that at that point we were not in an 'emergency status.' he told me to prepare the cabin for a routine landing but to be prepared to evacuate/evacuation if necessary and that he would make an announcement over the loudspeaker if necessary. The captain also made an announcement informing the passenger of the situation. With help of my crew and a deadheading crew, we got the entire cabin picked up and secured and sat in our jump seats for landing in den. We landed with no further incident or injury.

Original NASA ASRS Text

Title: FLT ATTENDANT RPT REGARDING ELECTRICAL BURNING SMELL IN CABIN. WHEN NOTIFY THE COCKPIT OF THE PROB, FLT ATTENDANT WAS INFORMED THEY WERE DIVERTING.

Narrative: IN THE MIDDLE OF THE MEAL SVC, WHERE I WAS IN THE FIRST CLASS GALLEY PREPARING ENTREES AND SENDING THEM OUT TO PAX, A MAIN CABIN FLT ATTENDANT RUSHED UP TO MY GALLEY COMPLAINING OF A BAD SMELL IN THE CABIN. SHE RUSHED UP TO THE COCKPIT TO RPT THIS TO THE COCKPIT. AT THAT POINT, I DID NOT NOTICE ANY ABNORMAL SMELL IN THE CABIN. HOWEVER, WHEN THE FLT ATTENDANT CAME OUT OF THE COCKPIT, I SUDDENLY SMELLED ON OVERPWRING SCENT OF BURNING/MELTING ELECTRICAL EQUIP. I WENT UP TO THE COCKPIT TO RECEIVE 'TEST' INFO BECAUSE I KNEW SOMETHING WAS SERIOUSLY WRONG. THE CAPT INFORMED ME THAT WE WOULD BE LNDG IN DEN IN 20 MINS AND THAT AT THAT POINT WE WERE NOT IN AN 'EMER STATUS.' HE TOLD ME TO PREPARE THE CABIN FOR A ROUTINE LNDG BUT TO BE PREPARED TO EVAC IF NECESSARY AND THAT HE WOULD MAKE AN ANNOUNCEMENT OVER THE LOUDSPEAKER IF NECESSARY. THE CAPT ALSO MADE AN ANNOUNCEMENT INFORMING THE PAX OF THE SIT. WITH HELP OF MY CREW AND A DEADHEADING CREW, WE GOT THE ENTIRE CABIN PICKED UP AND SECURED AND SAT IN OUR JUMP SEATS FOR LNDG IN DEN. WE LANDED WITH NO FURTHER INCIDENT OR INJURY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Flight attendant report regarding electrical burning smell in cabin. When notify the cockpit of the problem, flight attendant was informed they were diverting.